Terms and Condition of Sale

Prices:  Net F.O.B. Amesbury , MA .  All prices are subject to change without notice.

Payment:  All sales prepaid or COD  Cash, money order, cashier or certified check, and bank cards are acceptable forms of payment.  We gladly accept credit cards for international orders.  Bank wire transfers are also offered as a convenience.  We do not accept personal checks for any orders. On all COD shipments, customer pays COD fee if demanded by the carrier.  (COD orders available for wholesale accounts only!).  All goods remain property of Turner Motorsport, Inc. (“Turner Motorsport”) until payment is made.  Deposit required on special orders.

Shipping:  All orders are shipped via UPS or Federal Express unless weight or size is prohibitive, in which case motor freight will be used.  We ship via US Postal Service for military personnel (APO, FPO), and by special request only.  All US Mail shipments are shipped on Fridays only.  Only when specific instructions are given will the shipping mode be altered.  Orders received before noon for a product that is in stock are usually shipped the same day.  Orders shipped to Hawaii, Puerto Rico or Alaska are shipped via UPS or FedEx or via USPS on request.  For orders placed on our web site, shipping charges are approximate.   The actual shipping charges will appear on the invoice you receive with your order.  International shipping charges will not appear on your online order.  If you need a rate quote for international shipping please email us before placing your order.  Please make sure to include a list of the items you want to purchase and your postal (zip) code.  If you do not request an international shipping quote your order will ship via UPS and a discounted shipping charge will added to your total.  In certain instances, if we are out of stock on an item we will often ship directly from the manufacturer of the product to you.  This is known as a "drop ship."  If an item is drop shipped, transit time and cost will vary.

Returns:  We will not accept unauthorized returns.  Please contact us whenever there is a need for adjustment.  Returned parts must be in clean, unused, original condition, packed in the manufacturer’s original packaging, and received at Turner Motorsport within 30 days of date of sale. We will not accept returns after 30 Days.   No return will be accepted without invoice/sales receipt number or date of sale.  We will issue you a return authorization number that must be marked on the return package.  Our shipping & receiving department does not accept packages without return authorization number.  Returned items will be inspected before a refund is issued.  No COD refunds accepted.  There are no returns on Special Order parts.  There are no refunds on electrical parts unless part is deemed defective by Turner Motorsport.  NO RETURNS ON USED PARTS!

A 20% restocking fee will be charged/deducted on all returns, regardless of whether the item was ordered in error by telephone or on TMS’s web site!!!

All cores are to be returned to Turner Motorsport.  After 30 days, we reserve the right to refuse credit for cores.  Cores that TMS determines, in its sole discretion, to be un-rebuildable or unusable, will either receive no credit or only a partial credit, as determined by Turner Motorsport.  A copy of the sales receipt or invoice must accompany the core.  Refunds will be credited to customer’s bank card or by Turner Motorsport check.

Claims:  When packages appear damaged on arrival, state condition of the container over your signature on the receipt.  If damage is discovered after opening the container, notify the carrier immediately.  We provide good merchandise, properly packaged to the carrier.  Claims for damage must be directed to the carrier FIRST, not to Turner Motorsport.

Ordering:  All orders must be placed to TURNER MOTORSPORT, 16 Hunt Rd. South , Amesbury, MA 01913 .  Orders may be faxed to (978) 388-4202.  For phone orders, call (800) 280-6966.  No collect calls will be accepted. Orders may also be placed online at http://www.turnermotorsport.com. 

Limited Warranty on New Parts:  All new parts are guaranteed to be first quality merchandise.  Defective merchandise must be returned at customer’s expense for replacement.  We will replace all defective parts  which were purchased new, but cannot accept responsibility for inconvenience or losses occasioned by their use.  There is no warranty if parts have become defective due to faulty installation or if they have been abused in any way.  Parts must be installed by a certified technician.  “Do it Yourself” installations are not recommended.  All warranties and/or guarantees are voided if products have not been installed properly by a qualified licensed auto mechanic experienced in the installation of the product(s).  There is no warranty, expressed or implied for any parts (including new parts) or work used for competition, or track driving school events.  There is no warranty on electrical parts.  Certain products carry a manufacturer’s warranty.  All new parts, with the exception of electrical parts, high performance products and products already carrying a manufacturer’s warranty will be warranted against manufacturing defects only for 6 months from the date of sale. Customer shall notify Turner Motorsport within 10 days of discovery of any such defects.  We reserve the right to withhold refund until the defective part has been examined and tested.  TMS is not responsible for shipping costs on items returned under this limited warranty.  Turner Motorsport is not responsible for labor charges due to incorrect installation or faulty or defective parts Please inspect items carefully before installation!

Used Parts:  There is NO WARRANTY on used parts. All used parts, including engines and transmissions, are sold “AS IS” and come with no warranty unless otherwise stated.  Used parts are not returnable. 

Limitation of Liability and Indemnity:  Customer assumes all liability and risk arising from the ordering, purchase, use or installation of new and used parts that are purchased from or installed by Turner Motorsport.  Turner Motorsport shall not be liable for any damages to any person or property arising out of or in connection with the use or installation of any parts that it sells or installs including, but not limited to, high performance products, engine conversion kits, engine chips, springs, sway bars, exhausts, racing harnesses, window nets, fire systems, racing suits, helmets, turbochargers or superchargers.  Customer agrees to indemnify Turner Motorsport from any and all claims (including legal fees) arising out of or in connection with the use or installation of the product(s) it purchased from Turner Motorsport or had installed by Turner Motorsport.  TMS is not responsible for any damages or claims arising out of a delay in the processing or shipment of any order.  By purchasing products from Turner Motorsport or by paying Turner Motorsport to install any products, Customer is acknowledging that it agrees to accept this Limitation of Liability and these Terms and Conditions. 

Product Use: Many items, including engine conversion kits and computer chips, are sold for competition and off road use only.  It becomes the sole responsibility of the  Customer to ensure that the use of their vehicle and items purchased comply with federal, state, and local regulations.  Turner Motorsport products are not legal for sale or use in the state of California on any pollution-controlled motor vehicles.  Performance products are legal in California only for racing vehicles, which may never be used on a public highway.

Merchandise:  We sell new and used parts for BMW automobiles.  Please note that product descriptions and photographs used on our online catalog are examples only.  Actual item may differ.  

The Customer shall inspect and accept or reject acceptance of the Terms and Conditions of this sale immediately upon the arrival of the shipment, and shall, within three (3) working days after this arrival, give written notice to Turner Motorsport of any claim that the Terms and Conditions set forth herein are not acceptable.  The Customer expressly waives any right the Customer may have to revoke acceptance after such three-day period.  

Fraudulent Orders:  We will seek to prosecute any and all fraudulent transactions.   We use all means necessary to convict including recording of IP addresses.  All fraudulent orders will be filed with the IFCC (Internet Fraud Complaint Center). The Internet Fraud Complaint Center (IFCC) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).  http://www1.ifccfbi.gov

Privacy Policy:  Customer agrees to TMS’s Privacy Policy which can be viewed at http://www.turnermotorsport.com/html/privacy.shtml

Applicability:  These Terms and Conditions are applicable to all order placed by the customer, whether online on TMS’s web site or by telephone, including all future orders.

How to Reach Us: You can reach us via the phone, fax, or the Internet.

Phone (978) 388-7769

Fax: (978) 388-4202

E-mail: info@turnermotorsport.com

http://www.turnermotorsport.com