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BMW X Series (SAV)
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BMW Z Series
  1. (E36/7) Z3 1997-2002
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Turner BMW i8 Turner BMW F80 M3 Turner BMW F82 M4 Turner BMW X5 M Turner BMW F22 2 Series Turner BMW F13 M6 Turner BMW F10 M5 Turner BMW F30 335i Turner BMW E9X M3 Turner BMW E92 335i Turner BMW E82 1 Series Turner BMW ActiveE (100% Electric) Turner BMW E46 M3 Turner BMW E46 330i ZHP Turner BMW E36 M3 Turner BMW E30 M3 Turner MINI Cooper S McLaren F1 Turner BMW E92 M3 Lime Rock Turner BMW F80 M3 Silverstone
About Us
About Turner Motorsport Customer Feedback The Turner Team
  1. Open Positions
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Customer Feedback

There is perhaps no better spokesperson for our company than our own customer. Since Turner Motorsport was founded in 1993, we've had an overwhelming outpour of positive feedback about our business, our people, and our products. We don't need to toot our own horn -- we'll let our past customers do that for us. Read on, and see why Turner Motorsport should be your trusted expert for all things BMW.


Wall of Fame

This is a photo of the Turner Motorsport "Wall of Fame." As you can see is completely full.  We can barely find the light switch in our office now. Since every square inch of the board is taken, we have moved the newest letters to our website.  We appreciate each and every feedback letter we get, good and bad.  They all help us improve the service we provide to you. Feel free to email us with your comments!

"Snail" Mails:


Customer Emails

Saturday, September 05, 2015 8:46 AM
To: Turner Motorsport
Subject: Happy customer


To whom it may concern; I have an 02 bmw 530i and my front grilles had broken clips and were moving around in my hood, so I saw some on Ebay that were waaay less than the stock ones (that should have been a red flag.) So I ordered them only to get some kind of cheap Chinese knock off crap that didn't fit right and the clips on the back didn't even grab the hood where they were supposed to. I went to your site and saw the matte black grilles for $80 (which is still a lot cheaper than the stealership), but I wanted to make sure that they had the correct clips on the back. I called and spoke to Ian and told him my concerns and asked if he could take some pictures of the back of the grilles to see if the clips looked correct. He sent them that afternoon and the clips looked correct, so I went ahead and ordered them. The fit and finish is absolutely flawless, no modifications necessary!!!! I will definitely be doing more business with your company thanks to Ian's extra effort and the quality of the products that you sell!!!!

Sincerely, Rick V. of New Orleans, La.


Friday, August 28, 2015 3:37 PM
To: Turner Motorsport
Subject: Great Ordering Experience


I wanted to let you know that I had a great ordering experience for the clear front turn signals assemblies I ordered for my BMW (Part # : E46/4 99-01 clear front). I ordered them on Tues. 8/25 and received them on Thur. 8/27 as promised and I installed them the same day. I like clean trust worthy transactions. Thanks for the rare experience for this day and time.

Jimmy T. in NC


Wednesday, August 05, 2015 8:33 PM
To: Ben Gannett
Subject: Re: TurnerMotorsport - Package Ready


Ben,
Thanks for the great service, much appreciated the updates. I like how you made me feel regarding the back order situation. You let me know first thing, quoted a time and kept your word. Again thanks for the great first experience, I definitely will recommend and shop here again!

Respectfully,
Jorge

Sent from my iPhone


Monday, July 27, 2015 6:55 PM
To: Turner Motorsport
Subject: Re: Turner Motorsport Order Shipped


I would like to submit a testimonial. You do have my authorization to unitize it on your site at : http://www.turnermotorsport.com/t-customer-feedback.aspx

I would like to take a moment to thank Chris Mars and the whole Turner Motorsport team. You guys run like a machine. Your staff is very knowledgeable with all chassis, from when i had my E36 M3 to the N54 135i i have now. My orders always ship quickly, not to mention the prices are lower then your competitors. You guys are awesome, thanks again!

You guys are awesome, thanks again!

Jonathan G.


Monday, July 27, 2015 9:38 PM
To: Turner Motorsport
Subject: Re: Turner Motorsport Order attached


Doug - Many thanks for the excellent service. Part arrived today and fit perfectly. As this is a BMW - and they are prone to high maintenance - you'll definitely get more business from Me.

Thanks for the card, too!

regards
Bill Mitchell


Tuesday, July 21, 2015 11:31 AM
To: Turner Motorsport
Subject: Thank You!


Hello,

I would like to take a spare moment and thank Sean at Turner Motorsport for getting me everything I needed!

I have been in the process of chasing a vacuum leak in my e36, and had purchased an intake boot from Turner. When I received it, there was a small tear at one of the seams. I contacted customer service immediately, and they sent me a replacement part, without any additional charge! Not only did they replace the item without question, but I received the item within one day!

I appreciate the excellent customer service, and can comfortably say I will be a Turner Motorsport customer for a very long time!

Thank you again,
Tom B.


Tuesday, April 07, 2015 2:58 PM
To: Turner Motorsport
Subject: Re: ECU flash


Doug,

I really appreciate the extremely fast turn around and response to my emails.
I love buying from turner for this reason.

Travis


Sunday, February 15, 2015 2:24 PM
To: Turner Motorsport
Subject: Love the parts and service


Hey guys I just got my first BMW and I'm a big upgrades guy I just wanted to let you guys know your website is awesome and your parts are fantastic. I just replaced my control arms on my 330XI and it was by far one of the easier projects I've done on a car yet. Also I replaced the valve cover gasket and that was also an uneventful job! I really appreciate the reliability you guys show and I hope to keep purchasing new parts from you to keep the upgrading process going during the summer between college years. Also I was wondering if you guys sold front window stickers with your name on it because I would like to help spread the name of Turner Motorsports to other BMW enthusiasts in my area. Thank you for your time!
Jake M.
Sent from Surface



Tuesday, October 28, 2014 12:36 PM
To: Doug Mahar
Subject: Thanks!


Hi Doug, long time no speak!

How's it going? I just thought I'd give you a quick update and show you how all your parts have been put to good use.

Also, to say thanks, everything bolted up perfectly and easily - all parts packaged and supplied correctly.

-Dean




Wednesday, October 22, 2014 6:05 PM
To: Turner Motorsport
Subject: Re: Turner Order Confirmation


Chris,

Wow. I liked my ZHP a lot. And I liked the engine. I also take reviews on websites with a shaker of salt. You always have to wonder if they were written by "friends"...

But this Shark Injector is NO JOKE. The instant response. The smooth and almost "elastic" torque curve. No more throttle lag. Noticeably more power. No more stumbles. This thing is amazing. Like a whole new car. Thank you guys again for a great product. Worth every penny!

-Thomas







Tuesday, September 16, 2014 3:25 AM
To: Turner Motorsport
Subject: Re:Feedback for hub extenders


Hello Douglas,

I have received and installed the hub extenders to my BMW Z4 3.0si coupe and I am pleased to let you now that the vibrations that I experienced at speeds over 160km finally stopped ! I confirm that when relatively thin spacers of 5mm are put , your product keeps the front wheel centered and is absolutely necessary in order to avoid any vibrations. Well done !

Today I placed a new order for front and rear brake pads. You made a loyal customer in Greece !

Have a nice day

-Dimitris


Wednesday, September 10, 2014 11:28 AM
To: Turner Motorsport
Subject: Chris Mars is the best!


Hello Turner Motorsport,

I wanted to extend my thanks to Chris Mars. Chris was extraordinarily helpful when I needed to get a new clutch and flywheel for my 1995 E36 M3. He explained the benefits of certain products to me in a very easy to understand - yet in NO way "dumbed down" - manner and helped me set up a way where I could pay for the parts while still being able to afford groceries. He was also VERY patient and accommodating when I made the mistake of NOT providing a shipping address where I'd be able to sign for the package (My own lack of foresight, but Chris Mars came to the rescue!). Chris is a great asset to Turner Motorsport, and Turner Motorsport will continue to be my go-to for all of my BMW parts needs. If only Turner was local to me in California! (laughs)

-Mike


Thursday, July 17, 2014 3:31 PM
To: Turner Motorsport
Subject: RE: E46 M3 shell


Thanks man, appreciate it. You guys have always been very helpful and great with customer service. Only place I go for my E36 and 46 needs.

-Colin


Friday, July 11, 2014 12:09 PM
To: Turner Motorsport
Subject: Turner makes things easy!!!!


Hello,
    I would like to just take a moment to let you guys know that your service and prices are bar none!!! I recently bought my first BMW, a 1989 BMW 325i sedan and am glad that there is a place like this to do business with. I ordered all of my suspension components through you guys and it was a pleasure. A very helpful staff makes it easy to know that not only I'm getting the right part, but their real world experience puts me at ease that I am making the right choice for my own car. Your sales rep Jon Durkin who I usually deal with is very knowledgeable and always makes my orders feel like they are top priority!! Keep up the great work and thanks again!!!!

Stu


Thursday, April 24, 2014 9:05 PM
To: Turner Motorsport
Subject: Excellent service


I just wanted you guys to know that I thought it was wicked awesome how quickly you processed my order. It was literally 2-3 hours after I placed it that I was informed it was already being processed and ready to be shipped. I haven't seen speed like that from an online site in a long time. Keep up the good work guys!

-Derek


Friday, March 14, 2014 4:48 AM
To: Turner Motorsport
Subject: shark


Turner

I installed that Shark Injector yesterday my e46 328i automatic took about 10min and all i can say is "I cant believe this is my car along with a cold air intake the thing is a animal 0-60 is amazing 60-120 is ridiculous. The old lady said that is the last time she is going for a ride"

Thank You! Lee


Monday, December 02, 2013 5:14 PM
To: Turner Motorsport
Subject: RE:


You guys could become my next OEM/BMW parts place. As I’ve said before, your customer service/relations is a world beyond BMW most of the time.

Thanks again

Patrick


Sunday, December 01, 2013 11:09 AM
To: Turner Motorsport
Subject: Re: Removing old chip and replacing one I just purchased


Thanks very much Doug...y'all are freakin awesome over there at Turner. Nothing but great experiences from using your site and customer service... on the freakin ball!!! Two thumbs up!

Ezra B

Sent from my iPhone


Saturday, November 09, 2013 4:22 PM
To: Turner Motorsport
Subject: Order Number / e46 330i performance intake kit


Hi Doug.

Yesterday I picked up my order at the customs office and installed the same.
Delivery to Germany was one week.

What shall I say:
Looks great, fits perfect and sounds awesome ;-)

Thank you very much for the smooth business.

Greetings from Germany

Christian


Monday, November 04, 2013 10:21 AM
To: Turner Motorsport
Subject: RE: Bmw E46 M3


Doug,

Thanks for your help today. Order placed, Very efficient and great advice.
I wish all mail order company's could be as good as you.

Cheers Doug

(Bob in the UK)


Friday, October 25, 2013 3:57 PM
To: Turner Motorsport
Subject: F10 M5


Doug,
The Gruppe M Intake for my F10 M5 is outstanding…..nice throttle response and the swoosh is intoxicating…..loving the car right now…..I went from bored to excited …thank you again for putting this all together so quickly. I am a very satisfied…if you ever need a referral, please don't hesitate to give them my contact information. Turner Motorsport is the real deal……looking forward to getting it back in for the rear diffuser.

Regards,

Michael C.


Saturday, October 05, 2013 2:08 PM
To: Turner Motorsport
Subject: Opinion about Turner


Hello.

I'm from Brazil, and I need to feedback you about the incredible patience, friendly and attention that your seller, Mr Mahar, use to help me with my orders. My English isn't good, and I had lots off doubts, but Doug didn't give up.

I just receipt my purchase, and now Turner is my unique option to buy parts for my BMW. I will recommend you for all my friends in BMW Brazil club.

Congratulations and Tks a lot!

Regards.

Andre


Thursday, August 29, 2013 3:29 PM
To: Turner Motorsport
Subject: Re: Turner Motorsport Order Shipped


Just received my order from you guys and just wanted to say your customer service is Absolutely fantastic ... will not be my last order

Ross

Sent from my iPhone


Tuesday, August 06, 2013 4:21 PM
To: Turner Motorsport
Subject: Thanks


I am extremely happy with the speedy delivery of my pulley kit for my 330ci. I have been told your brand is the best and was not told wrong. Look forward to doing more business with you in the very near future.

Jordan

Sent from my iPhone


Monday, August 05, 2013 6:53 PM
To: Turner Motorsport
Subject: Really really happy customer


I received my suspension components today! Thanks for your help and patience with my questions along the way. Your advice was great and your customer service is fantastic. I will be more than happy to use your services again and I will be recommending you to everyone I know.

Thanks again and have a great day.

Regards

Trevor in Australia


Wednesday, July 10, 2013 9:45 PM
To: Turner Motorsport
Subject: Thank You


First time I have ordered something from you and I would like to say THANK YOU! Great communications, good price and a high quality part. I will be back again.

Enjoy your day,

Jim M.


Friday, March 22, 2013 2:30 PM
To: Turner Motorsport
Subject: jason!



Dear TMS (jason),

Great guy, helped me navigate my options for suspension and did an amazing job answering my questions! Guys like this are what make Turner Motorsports my go-to place for parts. Give that man a raise!

-Max E.


Monday, March 11, 2013 6:12 AM
To: Turner Motorsport
Subject: Inspection 2 kits.



Hello dear TM team.

Couple of days ago I got my package with all inspection 2 kits for E46 M3. Everything is fantastic. All parts are exactly like discribed. Thank you guys for outstanding customer service. Looking forward to have business with you again.

Kind Regards.



Tofig


Tuesday, December 04, 2012 8:44 AM
To: Turner Motorsport
Subject: Re: Invoice Attached from Turner Motorsport



Jason,

I just wanted to say thank you for the excellent communication over and above the typical canned UPS tracking number as well as timely delivery.

It is positive experiences such as this that will keep me coming back....even if the order was just for a couple of oil filters.

I found Turner Motorsports through their Grand AM racing program.

Cheers and Merry Christmas!

Robert


Thursday, December 27, 2012 3:12 PM
To: Turner Motorsport
Subject: Re: Invoice Attached from Turner Motorsport



Hi Jaime,

This is the first time dealing with your company and I must say the best customer service I have possibly ever received from any organization. I will be buying more for the company in the future and defiantly recommend to anyone I know with a BMW.

David B.

Sent from my iPhone


Wednesday, November 07, 2012 10:17 PM
To: Turner Motorsport
Subject: order



Hey! I just ordered and received diff mounts for my m3 and i just wanted to let you guys know that i am very happy with the service you guys provide and the way you seem to do things. Shipping was quick, my order was correct, and it even came with instructions for quick reference.
Thank you again!

-Jake


Thursday, October 25, 2012 10:15 AM
To: Turner Motorsport
Subject: Great service!



I just wanted to drop a quick line thanking TMS for your amazingly QUICK customer service. I placed an order online and it arrived 4 days later…in GERMANY, where I live. I’ll definitely be returning for more business in the near future as well as steering more friends to your site.

Todd M., SSgt, USAF


Wednesday, October 24, 2012 8:41 PM
To: Turner Motorsport
Subject: Re: Turner Motorsport Order Shipped



I just wanted to touch back base, and tell you guys that i really appreciate the good customer service, and the quality of the packaging and the merchandise i ordered. Thank you so much, and i look forward to doing more business in the future!

Chris W.


Wednesday, September 26, 2012 5:24 PM
To: Turner Motorsport
Subject: Turner Motorsport



I have been a loyal customer of Turner Motorsport for a few solid years.I have a 2003 E46 325i which has a Shark Injector upgrade and K&N cold air intake system.The Shark injector is a must have for all you non believers it turned my car into a beast.It improved my acceleration bigtime and screams before it shifts at 6000-6300 R.P.M. In sport driving mode it is fun but once shifted into manual it’s a whole nother animal.I am proud to sport the Turner Motorsport Windshield and window graphics as well as the license plate cover.Many parts that are on my car were purchased from Turner and im far from done.The customer service is outstanding and I recommend them to anyone.

Terry in Louisiana


Tuesday, August 21, 2012 3:42 AM
To: Turner Motorsport
Subject: Turner Motorsport



Thank you Chris! The [Shark Injector] installation was easy...the result is excellent!!! The idle is better, the after-start cold stumble is gone,smoother,more low-end torque, more linear,mid range pickup is much stronger...very satisfied,well worth the money! Very good product!

Denny W.


Friday, March 30, 2012 2:06 PM
To: Turner Motorsport
Subject: Turner Motorsport



Chris,

I have placed two orders now with your company and could not be more pleased. Both orders arrived promptly and in good condition. The items I order were TMS brand parts. The quality on the brake kit and spacers I received is extremely good. I have been modding cars for eight years, having ordered thousands in parts from many manufacturers, and your products are on par with the quality provided by any top end manufacturer.

You are definitely my number one choice for parts for my BMW project. Thanks a lot!

David W.


Sent: Friday, March 02, 2012 10:34 AM
To: Turner Motorsport
Subject: Re: Turner Motorsport Order Receipt



Received order in 3 days. WOW, incredible service. Incredible prices. I am a customer for life! Thank you,

Sincerely,

Jim A.


Sent: Thursday, March 08, 2012 3:27 PM
To: Turner Motorsport
Subject: Borla Testimony


Just to let you know about the Borla exhaust I had on my 1994 BMW E36. I say "had" since I sold the car this week. I purchased it from you May 3, 1999. It was on the car when sold, nothing ever done to it. Car had 93,080 miles on it when installed. Sold with 354,070 miles, of which about 35,000 miles were on track. I live in Huntsville, Alabama, so no harsh winters, but it performed flawlessly the entire time. Thanks for providing a dependable product that performed outstandingly.

David T.
Huntsville


Sent: Tuesday, December 13, 2011 10:43 AM
To: Turner Motorsport
Subject: Re: My Turner Motorsport Order

Good Morning Doug,

It is SO nice to finally find a business that actually have live people you can talk to. I can assure you this won’t be my last time ordering from you.

Thank You!!!

Rena B.


Sent: Tuesday, December 06, 2011 7:17 PM
To: Turner Motorsport
Subject: Great Service

Hi guys:

I just wanted to drop a note and say a word of thanks. I puchased the e46 control arm package for my 330xi and boy does it handle great. It's like a new car again.

I'll be sure to keep ordering from you guys.

Thanks again!!

Charles B. in New Jersey


Sent: Saturday, November 26, 2011 4:34 PM
To: Turner Motorsport
Subject: Re: Turner Motorsport Order Shipped

To Customer Service,

All parts were received and in good order upon arrival. Thanks very much for your service and commitment to passing on huge savings to your customers. I look forward to continuing my purchases of spares parts and other accessories from you in the future as there is nothing in Australia that match your service.

Thanking you again from Down Under,

Damien in Australia


Sent: Tuesday, November 15, 2011 1:06 PM
To: Turner Motorsport
Subject: company review


Andy,
I wanted to let you, and all involved with Turner Motorsport just how impressed I am, with both your company, and your customer service. The brake kit that I ordered was exactly what I wanted, and was totally complete.

Also when I was having some trouble getting one of the rotors off, and e-mailed for some ideas about proceeding, I was extremely pleased, and surprised with the prompt and helpful response from Andy. The fact that You took the time to call me back within ten minutes was really cool! The moral support was terrific, and just what I needed! The Job went well, and my 325I is looking really good (especially after painting the calipers yellow!)

Again many thanks for all you provided, and in the future, I will be getting all my after-market parts from Turner.

Sincerely,

Tim F.


Sent: Tuesday, September 06, 2011 10:09 AM
To: Turner Motorsport
Subject: Thank You from a satisfied customer

TMS:

I ordered a pulley kit for my M3 back in April, and everything arrived well. I installed the brake lines from that order myself, and learned a bit about my car in the process. However, being a very green gearhead, I was afraid to tackle the pulley kit myself.

This weekend, I decided to just go for it and rely on your instructions that shipped with the kit. Everything went fantastically! Thank you for the incredibly detailed instructions, with pictures and diagrams of the pulleys/belts. The instructions were clear and accurate enough for anyone to follow, and it was greatly appreciated (although you may want to reassure novices like myself that, yes, tensioner pulleys are loosened clockwise – I thought that was a typo at first!).

Thank you for a great product, which I hope to enjoy on track in a few weeks.

Regards,

Sal


Sent: Thursday, July 28, 2011 12:54 PM
To: Turner Motorsport
Subject: AFE INTAKE AND POWER PULLEYS

To the Turner Motorsport team, I just want to say thank you for your excellent service and very very prompt shipping. You made my shopping experience very enjoyable!

Again thank you

Manny A.


Sent: Tuesday, June 28, 2011 8:15 AM
To: Turner Motorsport
Subject: Brakes

To the Turner Motorsports Crew,

Received a brake kit for my 91 325i from you last week.
Drilled rotors, Hawk pads, braided lines.
Finished the install and bedded over the weekend.

MASSIVELY happy.

Easy install, look good, quality products and she stops like a son of a bitch now.
Delivery time was great too.
Will be ordering more (wheel studs, sway bars) when the budget allows.

Thanks guys,

Geoff
Western Australia


Sent: Sunday, June 19, 2011 7:17 PM
To: Turner Motorsport
Subject: Shark Injector

Hi Folks!

Just "sharked" my E36 M3. All I can say is WOW. The car has never run so well. The idle and the engine overall is so smoooooth! The throttle is very responsive, power is right there. Very Nice! Never putting it back to stock!

Just wanted to say job well done, and thanks.

Manny A.


Sent: Friday, April 15, 2011 12:45 AM
To: Turner Motorsport
Subject: Re: Order

Thanks for your great service Dug, love the new ZHP shift knob, big improvement over stock. Makes shifting much smoother with my RE short shift and just feels 100% better. You guys have been great to do business with both times I've ordered from you, so keep running a great company.

Big ups to you and Turner Motorsport!

Coleman


Sent: Tuesday, April 05, 2011 11:33 AM
To: Turner Motorsport
Subject:

Hello! I just received my BMW e46 330i clutch. Everything is great. Was my 1st purchase from your store. Quick International shipping and good prices. Thanks alot guys for your business. I will make more orders from your listing in near future. Recommended to all of my friends already. Keep it coming!!

Tofig H.


Sent: Tuesday, June 01, 2010 10:35 AM
To: Doug Mahar
Subject: Thanks!

Doug, 

Just wanted to pass along my thanks and appreciation to Turner. I've never dealt with a company that ships items so quickly, or communicates with their customers so well. I know that when I can I'll be buying exclusively from y'all in the future.

Adam


Sent: Tuesday, May 11, 2010 10:19 AM 
To: Doug Mahar 
Subject: RE: Turner Motorsport Order Confirmation #66763

I recieved the chip this morning!!!! 
I already placed it and now my car  is something different than before!!!!

It kills!!!!!!!! 
It is a real weapon now!!!!!! 
Everything works just perfect!!!!!!!

I want to thank you for this amazing product!!!!! And I'm really so happy for my choice!!!!!!

Many thanks again. 

Best regards,

Nick from Athens (Greece)


Sent: Thursday, May 6, 2010 8:54 AM 
To: Marco Shaffer 
Subject: RE: My M3

Marco, 

Just to let you know that I am extremely satisfied - thrilled, actually - with my M3! It's like a new car and is FINALLY up to it's potential. Everything that TMS did to the car is noticeable and made a big difference on the way home, when I was smoking anyone who challenged me and a few who didn't. 

The increased performance and exhaust note are excellent, but the throttle response from Sprint Booster and the Short Shift kit are the most immediately noticeable improvements to how the car feels. Before I brought the '08 in, my '01 M3 was snappier, more responsive and shifted better - now that the throttle response and shifting are equal and the engine & exhaust are modified, the '08 is far superior (plus has all the extra adjustments to suspension as well as all those 'luxury' items like SAT Radio and Navigation that BMW added. 

Thanks to everyone at Turner Motor Sports - whenever someone asks why I dri ve all that way for performance work, I'll just toss them the keys and say 'see for yourself'. Awesome work! 

Regards,

Michael 


Sent: Thursday, April 29, 2010 2:26 AM 
To: Doug Mahar 
Subject: Re: TMS ORDER #66555

Doug, 

I received everything tonight when I got home from work - much quicker delivery than I expected. I am always impressed with the level of service Turner provides. I look forward to doing business with you in the future. Thank you for everything. I can't wait to wear the hat tomorrow! 

Regards,

Garin 


Sent: Tuesday, March 23, 2010 1:10 PM 
Subject: Sway Bars 

Thanks a ton for super fast shipment of the sway bars I ordered.  I can't wait to put them on.  Customer service is top notch and taking care of your customers is a obvious priority. 

Thanks for the help and the service.... Love watching you guys on Speed.  Congrats on the M6 program and good luck this season! 

Thanks again.

 

Lucas


Sent: Saturday, February 20, 2010 7:29 AM
Subject: Re: Suspension upgrade

Doug, 
You are at the top of my list when it comes to ordering new parts! Your service was unbelievable and the bilstein HR package I ordered arrived flawlessly. 

Thanks again,

Ben


Sent: Friday, October 23, 2009 2:59 PM
Subject: Excellent service

I've been a long time customer of Turner's products, however having now been there for service for the first time, I can say that there is absolutely no disappointment. I am very grateful for you all being able to fit me in on such short notice, and you all did an excellent job. As someone who works in a customer service first business, I have to hand it to you guys for being very polite, informative, and accommodating. Any BMW service in the area I will recommend to you due to this, not to mention very good pricing with regards to service, and also going the extra mile with regards to the customer. Once again thanks, and have a great one until I see you again.

Gordon


Sent: Monday, September 14, 2009 10:29 PM 
To: Doug Mahar 
Subject: Thank You, Very Good Product

I just wanted to say that the speed of delivery to Canada and the product are both incredible. The euro light clear kit for BMW 3 series fits great and installed easy! I look forward to continuing business.

Regards,

Robert L


Sent: Friday, August 28, 2009 11:10 AM 
To: Doug Mahar 
Subject: E46 Street Camber Plates

Kudos to all of you! 

Just installed a set of your E46 Street Camber Plates on a stock suspensioned E46 M3.  What a breeze!  Easy install, easy adjustments, and the numbers on the alignment rack are exactly what you would want.  Thanks for producing such a great product.  It is now my new choice for street plates for stockish E46 cars.

Of course, you probably knew this.  I am glad I am now in the loop.  :)

Tx, 

Dan G


Sent: Friday, April 10, 2009 1:59 PM 
To: Doug Mahar 
Subject: ref. to my order

Dear guys , I'm emailing in reference to my order. 

I wish that every item that I ordered for my beloved M3 goes as smooth and quick as my last order with turner motorsport. 

I've placed orders with different companies on "in-stock" items to later receive an email stating the there will be a 2 week wait. 

I will check with your website first for all of my future orders. 

Keep up the great work. 

A satisfied customer.

Noel 


Sent: Thursday, March 12, 2009 5:47 PM
To: Doug Mahar
Subject: Re: Sales Receipt from Turner motorsport - your BMW specialist

I just received my order. I was very surprised at how quick I received it. I next day sent the incorrect part that I had ordered on Monday. And 3 days later I get the exchanged part.  I would like to say that I am VERY pleased with the service that I have received. The mistake was totally on my part yet you did the exchange no questions asked and got the correct part right to me. I will definitely be talking up Turner Motorsport at every meet I go to and on all the forums.  I will also definitely be ordering from you again.  

My thanks to everyone.

-Michael


Sent: Tuesday, February 03, 2009 10:07 AM
To: Doug Mahar

I just want to say that your company and your reps have been an incredible help in the past, and I`ll continue to use you as my supplier of choice.

Keep up the great work.

Jim S.


Sent: Wednesday, September 24, 2008 1:20 PM 
To: Doug Mahar 
Subject: thanks

Just last week I had your Shark Injector installed in my 2001 330Ci.  What a difference it makes!  I already loved the car and it’s a great car to drive, but this takes it to a new level.  I am a 58 year old enthusiast and I don’t ‘hot rod’ around but it is fun to drive fast once in a while!  I just wanted to let you know how pleased I am with the product.

Thanks,

Doug N


Sent: Friday, March 16, 2008 6:09 PM

I normally purchse from Bav Auto (sorry guys) but I was needing help making some decisions and was not having much luck.  So I called TMS and spoke with Doug.  Doug actually took time to help me make an informed decision and helped me layout a plan of what performance  parts to buy,  in what order and why. I apprecaited the service so I am buying this product from TMS.

Barry


Sent: Monday, March 31, 2008 10:49 AM 
Subject: Brake Upgrade

To All, 

Just completed brake upgrade ( Motorsport rotors) on my M3. Purchased a complete kit ss-lines, pads, etc .  Delivery was on time and everything I needed was there. Just wanted to say thanks for the great service and selection. You folks are my #1 source for all my BMW needs.

Thanks,

Mark


Sent: Friday, December 07, 2007 10:19 AM
To: Doug Mahar
Subject: Parts

Hi Doug,

Just wanted to let you know that parts are here in the UK safe and sound, brilliant service by Turner Motorsport and UPS, I would not hesitate in recommending you to anyone.

Thanks again for your help.

Regards,

David


Sent: Wednesday, October 31, 2007 1:04 PM 
To: Will Turner 
Subject: Group N ROCKS!

I wanted to say thanks for developing the Group N suspesnion for the E36 M3.  I stuck it on my car and dropped 2 seconds a lap at Infinion.  Then I stuck on the Hankook C51 tires (similar to Hoosier I guess) and dropped another 2 seconds.  I just ran a 1:51 flat on the normal config with carosel and this is good for the lap record in a very fast time trials group.

  So thanks for the recommendation.  But please don't tell any of my competitors about it. . .  :) 


Sent: Monday, May 14, 2007 6:59 PM 
To: Doug Mahar 
Subject: Quote for PSS9 kit

Thanks Doug for the usual prompt and efficient service. It is very frustrating trying to order BMW parts overseas from Australia as many firms usually do not have the courtesy to respond to an email asking for a shipping quote. TMS shines through for their innovative parts and great service.

Regards, Bill


Sent: Wednesday, April 25, 2007 2:53 PM
Subject: Kevin - Service

Kevin,

As you know I picked up my M3 this morning after some clutch and shifter work. I just wanted to thank you and whoever worked on the car. The car feels better than new and drives great. Thanks for all your help and patience. You listened to my concerns answered all my questions and made perfect recommendations. The car is exactly how I want it. You do a hell of a lot more than sell and install parts. You help people make good decisions to realize the car of their dreams. You can’t put a price on trust. When I decide to do more with the car it will only be through Turner Motorsport.

Good luck with the rest of the racing season, I will be keeping track and routing for you guys. Hope to see you in person at Lime rock.

Marty


Sent: Monday, April 16, 2007 10:19 PM

Just wanted to say thank you very much for an awesome and easy to use site, and also thank you very much for my last order I was very impressed with the quality of your product and I am anxious to receive my next order! I will continue to purchase from you guys for all of my performance needs.

Nathan A.


Sent: Friday, February 02, 2007 11:13 AM

You carry so many products in an easy to search manner. Your prices are also lower than anywhere else I've looked, I plan on using only TMS for my upcoming M3 build. I have never been more impressed with any single company.


Sent: Friday, January 26, 2007 12:57 PM
To: Doug Mahar
Subject: RE: Thank You!!!

I’ve been buying stuff from you since 1997 and have NEVER been disappointed.

Bruce B.


Sent: Friday, January 12, 2007 12:56 PM
Subject: order....

You guys are quick. Some of the best and informative customer support I’ve ever experienced.

Keep up the good work.

Mike D.


Sent: Wednesday, December 13, 2006 5:41 PM
Subject: Just a little feedback.......

Greetings,

Richard B. here, fairly long time CCA'er('91). Although I have been a TMS mail customer in the past, I recently had work done in your shop for the first time and thought you might like some feedback. I brought my '95M3 in for reinforcements before a planned winter project suspension upgrade. I drove the car up from CT and stayed overnight, so basically, I was in your guys hair for two days (Nov 30/Dec 1). Kevin Holmes handled my questions both before hand via email and in person as the work was done with patience and good humor. This was not easy, as I tend to be the type with lots of questions and I'm a little.....uh.....particular, would be a generous way to put it (my wife would use much stronger language). I am singling out Kevin for ridicule since he was my primary contact, but actually everyone that I had contact with at TMS handled themselves in a way that made me feel comfortable and happy that I choose your shop for the work. The work was done quite efficiently so there was time to add on the oil pan baffle kit and "secure" the oil pump nut while the front subframe was off the car. And while I don't know anything about the business end of running a shop, I think I have been around enough specialty car shops over the years to know when I'm getting good value for my "car budget" dollar. And that's exactly how I felt when the tab was added up: I feel like I got a lot of quality work done in a short time for a very good price. So Kudos to you for running such an operation.

Richard B.

PS Thanks for all you've done over the years for the CCA and for the marque in general.


Sent: Monday, October 09, 2006 10:41 PM
Subject: RE: Thank You for Shopping with Turner Motorsport

I just wanted to reply and tell you thanks for the AWESOME shipping, and even more the chip is incredible!! I love it. I feel a difference and my car runs sooo smooth now. That's all I have to great product.

David P.


Sent: Tuesday, October 03, 2006 10:25 PM
Subject: Hawk HPS Street pads

Hey Doug, I just want to thank you guys again for promptly shipping the Hawk pads out. I've got the brake package installed and what a difference! They are great! No noise, hardly any dust so far. I'm definitely looking forward to future purchases from Turner Motorsport. Keep up the great work! Thanks again!

Smith S.


Sent: Wednesday, September 06, 2006 4:57 PM
To: Doug Mahar

This is why I keep coming back to you. Anyone can sell me piles of parts, but you have been a treasure chest of real information. This was extremely helpful, and fast!

Around here we would say; 'You da man, dog'

It just doesn't sound right coming from me.

Thanks Doug!


Sent: Friday, June 02, 2006 6:08 AM
Subject: Thanks for your AWESOME service!!!

I just wanted to thank you guys for the outstanding service during my most recent order experience. I called on Tuesday morning asking about M3 Euro rotors and Axxis pads for my car. I wanted to have them for an event this weekend and Doug took good care of me. He assured me that they would be delivered before the end of the week using ground shipping and saving me a lot of $$$. Well, they came in last night and by midnight they were in my car!!!

Thank you guys again!!!

Juan C


Sent: Friday, April 28, 2006 6:09 PM
Subject: RE: Thank You for Shopping with Turner Motorsport

Doug,

Thank you very much for your help. You have been easy to deal with and always got back to me quickly, I really appreciate it. I am sure I will be shopping with you in the future.

Thanks again,

Cameron


Sent: Friday, March 31, 2006 7:27 PM
Subject: Order comment

Hi,

I recently purchased a Conforti ecu eprom chip from you folks for a  1994 530i V8. The car drives like it's brand new now. And I am noticing that I'm getting better gas mileage with the increased responsiveness. It's like it's not crippled anymore. No more feeling like I need to push the thing constantly to hold acceleration.

I also would like to say that your sales/tech staff are very helpful.  They are young guys that seem to know what the hell they're doing. That's really hard to find in any industry. Please treat them well. I don't want to talk to India the next time I call. These guys knew their stuff and what they didn't know, they found out upstream. Very professional.

My car is now more responsive, more fuel efficient, and smoother at idle. Thank you gents.

Sincerely,

John H


Sent: Wednesday, March 15, 2006 11:07 AM
To: Doug Mahar
Subject: Turner Motorsport Order

Doug:

You indicated that my order would ship Monday and arrive Wednesday, well it actually arrived Tuesday and in excellent condition. I now understand why you don't typically ship fluids via UPS.  It wasn't for their (UPS') lack of trying to damage this carton that it wasn't, it was your excellent packing job - which was appreciated. Your knowledge of your products, responsiveness to my many questions and prices are all top notch and I look forward to purchasing additional parts and accessories from you soon.

Thanks again,

Brit


Sent: Thursday, March 09, 2006 4:07 PM
To: Doug Mahar
Subject: TMS ORDER

Front sway is in today. Thanks for the quick service! Other sellers would take orders then tell you 3 -4 months to deliver. Thanks again, I'm keeping you book marked.

Good luck at the track, will see you all there!

Steven M


Sent: Monday, March 06, 2006 11:46 AM
Subject: recent work/upgrades

Hello everyone,

I just wanted to drop a note about my recent service/upgrade experience at TMS. Turner is located over two hours away from where I live yet dealing with getting the car there and picking it up was well worth it! Kevin, in service, was extremely helpful from the very beginning in choosing what parts and upgrades would suit my needs on my '98 M3 sedan. When I brought the car in, everything was thoroughly prepared for me and the car actually went in the shop while I was still there. The work was completed in a timely fashion and the car was ready on time. Not only do these two events rarely occur in today's "service" arena of shops, but all the parts and work, appear and perform as advertised, discussed, and anticipated! I have driven well over 2 million miles and owned numerous interesting vehicles. I have dealt with many marque dealerships and numerous private shops throughout the Northeast and I can't say that I have EVER had an equal, never mind better, experience with a service shop! So thank you one and all at Turner Motorsport, and I will happily return to your facility for future work and give you folks glowing reviews to any one who will listen!

Thanks again, 

David S.


Sent: Sunday, December 04, 2005 1:14 AM
To: Doug Mahar
Subject: Re: E36 M3 Track upgrades

Doug: I wanted to update you on the track performance of my 95 E-36 after we installed suspension parts you recommended. Briefly, our 95 E-36 M3 with 36K mileage seemed to be rather twitchy on the track, and took a huge amount of attention to manage the transitions (and keep pointed in the general direction we intended). After adding the front X-brace and solid trailing arm links, the car developed the snap oversteer, which we discussed a few weeks ago. I'm sending you this feedback fyi so you can add this to your own personal knowledgebase.

Our objective was to see if we could clean up our act at the track, and maintain as much street character and curb clearance as possible. We installed the TMS chassis reinforcement kits front in front, but found that BMW motorsports had installed the reinforcements in the rear. We installed the aluminum/rubber rear shock mounts, bushings, and the new contained-rubber trailing arm links at the rear, and front bushings in front. We installed a set of the TMS sway bars. We elected to save front shock tower reinforcement install until we put the adjustable shock mounts and new sport shocks in.

Track performance was improved 90% with transitions being very easy to manage, flat, tenacious cornering, and very little rebound (with existing original shocks and springs). In fact, the car was pretty quick, even surprising me with some scary fast trips through a favorite chicane at Firebird Main in Phoenix - all on cheap street tires.

The only remaining issue is that the car does have a little rake, as the rear ride height appears to be a little higher than the front, which I expect is the correct factory M3 setup. This seems to cause just a little tail wiggle. Under threshold braking, track variations would sometimes twitch the back one way, just before I would turn in, sending the rear the other way. I learned to turn in just a touch during heavy braking to trigger the wiggle in the direction it would go at the real turn in point. Worked great. We are hoping to retain the stock ride height (especially the front curb clearance), but may consider dropping the back just a touch to see if we take the little touch of tail happiness out.

Over all, I would say the addition of the new compressed rubber trailing arm links, rear shock mounts, bushings and TMS sway bar kit has been a killer success. On the street I have no additional noise, although the tar strips on the pavement are a bit more firm. This is a joy to drive. Thanks for the counsel and the neat products.

CP


Sent: Friday, December 02, 2005 12:10 PM
To: Drew Ingram
Subject: Re: TMS ORDER #18144 (thermostat housing)

Hello Drew,

Thank you for the information. I received my parts and was very happy with your company...parts, customer service, timeliness... Have a wonderful holiday season and keep up the good work!

Diane from Florida


Sent: Friday, October 21, 2005 1:08 AM
To: Doug Mahar
Subject: RE: Thank You for Shopping with Turner Motorsport

Thank you.

Turner Motor Sports is awesome !
The parts are great, super high quality.

Excellent service and shipping- You even went the extra mile to get my part next day Sat shipping. Saving my money to get the rest of the parts I want for my car.
Can't wait to do business with you again.

Sincerely,

Matt P.


October 2, 2005 was a perfect day for records to fall at Watkins Glen , New York. Freshly vacuumed track, 59 degrees, and a bright sun warming the surface. The event was a 45 minute sprint race run by BMW CCA club racing at 10 A.M.

The car is a 1995 BMW M3 made into a M3 lightweight in H stock. This M3 had been a very sick example till it received the Turner stock Suspension and Jim Conforti's software from Turner.

Each year this car ran better and faster with prefect reliability. The new Goodyear's completed the package and contributed to a lap of 2:16.23.

This is a Hs record and probably a street stock track record. Yes the car is licensed, inspected, insured, and totally street legal. Yes my insurance agent lost his hair. He will remain nameless.

Street stock is defined many way's ,but regardless this is a very fast street car. Especially in the rain when a stiffer prepared suspension causes panic. I have stayed in stock class because of this great suspension and the reliability of a stock setup.

#555 HS is driven by Steve Mertz a longtime BMW CCA member and track junkie.

Steve is a Pharmacist and car guy from central Pennsylvania. His wife sports a 1.9 Z3, daughter Megan a 325 ix, Kelly a Mini "S", son Erik is 15 and looking (make is rear wheel drive son!).

A note on the picture the two white cars behind Steve are well driven prepared cars and the red bmw is a super modified. The white E 30 J stock is Danny Summers a very talented driver and new Dad.

The memories of this race will last a long , long time.

Steve Mertz BMW CCA club racer #555 HS


Sent: Saturday, October 01, 2005 4:16 AM
To: Doug Mahar
Subject: Customer Feedback

Tuner Motorsport,

I just wanted to send you a note to say Thank You for your excellent customer service! In particular, thanks to Doug for discussing my concern on the phone and being so helpful. I noticed Doug had shipped the item to me only hours after I had ordered it. As a result I was able to order and install the Bilstein PSS9 system on my car all within a week!!! This is the first time I have ordered a ticket item from the US and if this experience is anything to go by, I am sure I will be ordering more parts from you guys. 

Thanks once again for proving me with a great shopping experience!!!

With kind regards,

Saj


Sent: Tuesday, September 27, 2005 1:19 AM
Subject: Customer Feedback

Turner guys,

Just wanted to thank you guys for my order. Replaced the entire suspension front and rear. Every item came in when it was supposed to, and every item was exactly what I ordered. The car's handling is incredible. Thanks again. Look forward to doing more business with you guys in the future.

Pete
Pueblo, CO


Sent: Tuesday, August 30, 2005 12:49 PM
Subject: Thanks!!!

Will,  I just wanted to send a thank you to you and your team at Turner Motorsport. I really appreciate the great lengths that your company, and very special people in that company, go to treat us. Not just as another customer, but as a valued friend of Turner Motorsport.

As always, picking my car up was fantastic. Since I decided to make the trip rather unexpectedly, Dave was willing to go above and beyond the call to stay late, and allow me to get my car that same day, even though it was rather late in the evening (7:30pm), and everyone had gone home for the day. The car was as promised, and I was VERY pleased with how the work went with it.

I know you might not always get the praise you so richly deserve, but realize this: My decision as to whom I take my car to for work, is a testament to your business practices. I would not be willing to drive 435 miles and 6 hours each way if you were just another "import" shop that "works on BMW's". I have NEVER been mislead by anyone at your shop about anything, and feel a certain bond to the real enthusiasts that work there. All the people in sales, Doug, and Drew especially for taking time to answer my questions about parts from time to time. The guys in service, especially Kevin (for being so patient with me), but also Dave, and Stefan, and anyone else who has worked on our vehicles, have been great. And especially to you, for taking a chance all those years ago, and starting your own business. The BMW community is a much better place with Turner Motorsport a part of it.

Many thanks from my family to yours for another job well done. And as always, when it comes time to have major work done on my car, Turner Motorsport will always be my first and only choice for that work. Thank you.

Sincerely,

Trevor and Family


Sent: Friday, August 05, 2005 5:16 AM
To: Tom Masiero

Hi Tom!

I received the parts this morning, very quick! I’d like to thank you for your crisp service and the nice chat we had, very impressive and far ahead from other companies I’ve dealt with! The camber plates were super in finish, design, quality and price! I’m very happy and I’m sure that my customer will be as well!

Thank you so much!

Best Regards and have a nice weekend,

Torbjorn
NEED FOR SPEED
Malmoe, Sweden


Sent: Wednesday, July 27, 2005 3:14 PM
To: Doug Mahar
Subject: Re: Thank You for Shopping with Turner Motorsport

Doug

I installed the Conforti chip and cold air intake on Sunday. What an improvement!

I have been driving my 325is stock since new in April 1996 other than some springs and 225/50-16 tires. Now I am wondering why I did not do this years ago. It is like having a new car. I just love it.

Keep up the good work - great company and great products.

Thanks.

Michael


Sent: Monday, June 20, 2005 9:54 PM
Subject: Lateral Grip, and other pleasures...

Folks,

I sure am having a lot of fun with the Mini, and enclose a bit of data to explain why.
I am looking forward to the National event on July 9/10, where I expect the big bad ASP cars will come and humble me Ã¢Â€Â“ but while those cats are away the mice are ecstatic…

Thanks for the performance,

Charlie


Sent: Friday, June 10, 2005 6:22 PM

Tom,

I would just like to thank you for amazing service. Never have I placed an order, and received it the day after. Again thank you very much and I am looking forward to doing business with Turner in the future.

Nolan


Sent: Friday, April 08, 2005 2:33 AM
Subject: RE: TMS ORDER #13780 

Hi Doug,

I got my Competition Package wheels today. I just wanted to say thanks for doing an excellent job on the packaging. I appreciate the effort as the wheels are very expensive. I will definitely shop again at Turner.

Regards,

Mike


Sent: Saturday, March 12, 2005 9:52 PM
Subject: A Happy Guy...

Hi Turner folks...

As my '98 M3 Sedan approached 100k, it came time to replace/upgrade both suspension and brakes. Over the last two months I've ordered a whole bunch of parts from you folks. From the first contact on the phone to the feel of my little hot rod on the drives I took after the work was done, I have nothing but compliments for you. All the questions were happily answered, everything came on time and as ordered, and the quality of the parts impressed my techs as they did the work and me as I drove away.

I've been watching the Turner M3s race for many years now, and have been impressed with their preparation and performance. When it came time to pull the trigger on my project I decided to give you folks a call, as you seemed to really know how to make an M3 hum. I'm sure glad I did. Thanks so much...

Lindsay 


Sent: Wednesday, March 09, 2005 5:31 AM
Subject: Re: Thank You for Shopping with Turner Motorsport

Doug,

Just a quick not to say thank you for all your help. The sway bars arrived yesterday. This has been my first experience of buying parts from the US and I can say it's been a very good experience.

Kind Regards,

James 


Sent: Monday, February 28, 2005 11:26 AM
Subject: Thanks!! 

Hi,

Received my brake bushing kit last week, and installed on Saturday.  What a difference! I think this is one of the best "bang for the buck" mods you can do to MINI. Thanks for the great service.

Jim 
2004 MCS


Sent: Monday, February 28, 2005 10:14 AM
Subject: Satisfaction

Just wanted to take the time to say how satisfied I was with the service, products and the tech help that I got using Turner. First off the products that purchased for my 95 M3(alum. thermo housing, Water pump, CAI intake kit w/Conforti chip and euro HFM) came in on the exact day that was predicted and was packaged well enough to survive the trip. All of the parts fit perfectly and the installation instructions were just enough help to make the installation of the CAI kit go smoothly. When unpacking a seal for the air box was missing and with a call and a short conversation the part was on it's way and delivered in time for my weekend installation plans.

The CAI kit made a noticeable difference in the performance of my 95 M3 which is a low mileage one owner very well maintained car. The car now has a much stronger low end pull with a smooth yet strong pull through out the RPM range. I have not tracked it yet but will in April.

The tech support that I needed was minimal but answered with clear and easy to understand description.

Thanks I will be a long time customer. 

Greg 


Sent: Wednesday, January 05, 2005 11:55 PM
Subject: thank you

Turner Motorsport,

I recently purchased your cross drilled brake package and the braided stainless steel brake lines for my 2000 528i. I received them on the day you said I would. Everything was correct and fit perfect. I installed the brake kit in a few hours. Now, the car brakes better than I imagined. The package had everything I needed to install the brakes the right way. My friends cant believe how easy you made this difficult job. There is a lot of product out there. It can get confusing and can be very easy to mix the wrong products together. Thanks for taking all the guess work out of this project. The drill pattern on the rotors is the best. I have gotten many compliments. This is the second time I have bought from your web site and I could not be more satisfied. Thanks again.

David


Sent: Thursday, December 30, 2004 4:19 PM
To: Will Turner
Subject: Turner Motorsport is everywhere

So I'm flipping through the latest edition of Grass Roots Motorsports, and I come across an article of Grand-Am Cup vs. World Challenge. Of course, smack in the middle are the Turner Motorsport twin BMWs. It seems everywhere I look these days, Turner Motorsports is the team of choice for motorsports coverage and magazine feature articles.

This is a testament to your success in 2004, and I suspect a sign for things to come in the new year.

Happy new year and best of luck in the 2005 season to you, Don Salama, Bill Auberlen and the whole Turner Motorsport crew.

John "Woody" Rogers
The Tire Rack


Sent: Wednesday, December 01, 2004 10:24 AM
Subject: A Quick Thank you!

Hello,

I wanted to mention what a pleasure it has been concerning my recent dealings with TMS.

Initially I wanted to upgrade my stock M coupe suspension for a Tracquest event at Sears Point (everyone still calls it that , right?) and spoke with Kevin. I’ve been out of auto motorsports since campaigning a GT3 2002 in the Midwest quite some years ago.

Kevin accepted the challenge and I received my H&R coilovers, TMS bars with ample time to prepare for the event this weekend….Hope my OZ wheels/toyos arrive tomorrow as scheduled. Realizing I would have minimal time to “dial it inâ€, Kevin even gave me initial setup info for the adjustable bars, alignment settings, and break in instructions for the Hawk Blue pads.

I look forward to proceeding with the “future items†Kevin suggested. Again, I wish to thank you for the high caliber personal and quality components. In closing I would like to mention what a pleasure it is dealing with an organization that actually races, unlike the “Gold Chain†group down the street from me in Mountain View, CA.

Sincerely,

Rob


Sent: Wednesday, October 06, 2004 9:07 AM
Subject: Thanks

Doug, 

Thanks a lot the car handles like a dream. I will forward all speeding tickets your way.

Adam 


Sent: Friday, October 01, 2004 12:43 PM
Subject: Thanks for all of your help

Drew,

Thanks for all of your help with my car. The parts all fit great and work. As you can see in the attached, the result was a huge improvement.

Thanks,

Sonny 


Sent: Thursday, September 23, 2004 12:46 AM

Doug,

I just wanted to say I just received my shipment for M3 brake package. You Rock, thanks for everything once again. Great service from beginning to end.  It looks even better than I could have imagined. You have a loyal fan now.

Eli


Sent: Wednesday, September 01, 2004 9:16 PM
To: Will Turner
Subject: Re: S14 Engine Rebuild Order

Will:

Turner Motorsport is my favorite place to purchase BMW parts (and my son Matt's also). You guys have a great selection, excellent advice and outstanding service. It's also nice to be able to talk directly with the President for advice!

I look forward to meeting you in October at Laguna Seca.

Dave


Sent: Monday, August 02, 2004 11:34 AM

Subject: TOURING CAR CHAMPIONSHIP SERIES

IT IS FRUSTRATING TO HEAR THAT YOU GUYS ARE PENALIZED WITH SUCH DRASTIC ENGINE LIMITATIONS AND WEIGHT ADDITIONS JUST BECAUSE YOU GUYS PUT TOGETHER SUCH A GREAT RACE CAR. THESE "REWARDS" DO NOT SEEM TO BREED GREATER COMPETITION THROUGHOUT THE CHAMPIONSHIP SERIES. IT IS ALMOST AS IF THE LEAGUE OFFICIALS ARE SAYING IT IS O.K. THAT THE OTHER TUNERS AND MANUFACTURERS CAN'T PRODUCE A RACE CAR THAT CAN COMPETE WITH THE TURNER MOTORSPORT BMWS. WHAT INCENTIVE DOES THIS GIVE THE OTHER TEAMS TO BUILD A BETTER, MORE ADVANCED MACHINE? IT SEEMS TO ME THAT THE OFFICIALS ARE PUNISHING THOSE WITH THE BEST DRIVERS AND OR PERFORMANCE PRODUCTS. IT IS VERY IMPRESSIVE TO SEE HOW WELL YOU GUYS PERFORM WEEK-IN AND WEEK-OUT AND SPEAKS VOLUMES FOR YOUR COMPANY. EVEN IF THE REWARDS SYSTEM DOESN'T CHANGE, I AM SURE THE TURNER MOTORSPORT CREW WILL FIND A WAY TO OVERCOME THIS CHALLENGE.

I HAVE BEEN VERY SATISFIED WITH EVERY PRODUCT I HAVE ORDERED THROUGH YOUR ESTABLISHMENT AND EVERY TRANSACTION HAS BEEN VERY SMOOTH FROM THE BEGINNING TO THE END. I AM LOOKING FORWARD TO PURCHASING A CONFORTI ENGINE PERFORMANCE CHIP AND A COLD-AIR INTAKE FROM YOU GUYS IN THE NEAR FUTURE FOR MY 94 325I AND AM SURE I AM GOING TO BE JUST AS HAPPY WITH THEM. KEEP UP THE GOOD WORK.

SETH F


Sent: Wednesday, July 21, 2004 9:43 PM
Subject: M3 GT rear wing extensions

Hi Doug

I was amazed, the motorsport international emblems arrived today (Wednesday) I have waited much longer than this for parts I ordered in the UK! I cant recommend you guys highly enough, thanks.

Barry J.


Sent: Sunday, July 18, 2004 5:43 PM
Subject: RE: Thank You for Shopping with Turner Motorsport

Doug,

Just wanted to let you know I've received everything from you that I had on order. Living here in Guam it's nice to have a shop back in the states who you can rely on to send you the correct part in an expedient manner. Again, thank you for all your help!

William


Sent: Friday, July 16, 2004 5:30 PM
Subject: Borla Exhaust

I wanted to thank you for your customer service and your follow up of my Borla exhaust order. I have completed the installation, and I am very happy! The Borla system's fit and finish exceeded my expectations!

Sincerely,

Kyle D.


Sent: Wednesday, July 07, 2004 3:44 PM
Subject: E36 318i Conforti Chip

To the TMS Crew,

First off, thanks for the quick shipping process. The TMS chip that I ordered was received in about four days from time of order, great service and professionalism from Doug. The instructions were given in good attention to detail. The whole installation took 15 minutes tops and what a difference for the finished product. I don't know how Jim C did it but he sure did.  I can notice power and torque at all ranges, especially after about 3k rpm, it screams. I would recommend anyone that wants a more responsive BMW to purchase the chip, you can't go wrong. Thank you for your help and I will surely be doing more business in the near future. If you all know of any more performance enhancements on the 318 please inform me b/c it is regularly put in autocross meets. Thanks Again!

Respectfully Submitted,

A.J. Scott
USMC


Sent: Friday, July 02, 2004 9:17 AM
Subject: Perfect custom header

I would like to thank TMS customer service (Doug Mahar) for suggesting that TMS fabricate a custom part to resolve a fitment problem with a header, and then putting forth a great deal of time and effort to make sure the custom part was a perfect bolt-on item delivered in very short order. I look forward to buying more performance items from TMS for my current and future BMWs.

S. Jackson


Sent: Wednesday, June 16, 2004 10:00 AM
Subject: Wow!

Kevin, Doug and Will- Thanks for taking care of me yesterday, I had a good time. The Cooper S pulley kit is great! Seems to add a lot of mid- range grunt. Even with the 90 degree heat and the A/C on I could tell the difference. Can’t wait to run it on a cool night! The car runs and sounds great as well.  

Thanks guys! 

Brant


Sent: Thursday, May 06, 2004 12:02 PM

Doug,

I just wanted to take a moment and send a big thank you to everyone at Turner Motor Sports for taking the time and resolving my Mini's problem. The ride home last night was one of the most enjoyable and relieving experiences I've had to date with my car. Knowing that my car is back in tip-top shape and running like a dream is a great feeling and I owe it all to you folks...

Thanks again and I'll keep you guys in mind when people ask me "who do you recommend for upgrading my Mini?" :-)

-Craig B


Sent: Tuesday, April 27, 2004 3:34 PM

Hi, I ordered Remus exhaust and pulley upgrade & Shark Injector, and istalled. Result?? my Mini becomes amazingly fast. Thanks for selling such a good product!!!  Thanks again, I will frequently check your website and will order more if there is any that I need!!!

Fan of your product & racing team,

Jae L


Sent: Tuesday, April 20, 2004 3:43 PM
To: Will Turner; Kevin Holmes; Doug Mahar
Subject: kudos

I just wanted to extend a thank you to you and your very valuable & knowledgeable staff for the fantastic work performed on my e36m3 recently.  I had my first track day this year yesterday at NHIS and the car handled with total predictability...that is, of course, until I started melting the tires (90 degrees ambient) I was having so much fun.

Please make sure that Stefan Foord acknowledges a copy of this email as well.  He is a valuable asset to Turner motorsport. We had a good chat about my car yesterday post session. I appreciate his work.

Will, give the man a raise!

Cheers,

Bruce B.


Sent: Wednesday, April 14, 2004 7:40 AM
Subject: Thanks Very Much

Will - 

Just a quick note to thank you and your staff for your efforts in getting my exhaust squared away, specifically with Drew in working some of the details with the techs. BMW of Nashville techs are real 'gearheads' and Jim the Master Tech you and Drew have talked to was actually sent to Germany by BMW NA to take part in a competition last year. They also gave me a 330Ci loaner vehicle to drive home. I think you can see the reason I drive from the Huntsville Alabama area 2 hours to Nashville to have my work done my car and my wife's 528i, especially since we have a BMW dealer here locally.

I got the FedEx notifications and the dealership is expecting them around 10:30 or so this morning. Your company definitely takes customer service to a high level. I'll be recommending you to our BMW owners in our club (as I have already) and purchasing more parts from you in the future (l/w flywheel and clutch --- already talked to Drew about them). I'll give you a quick call when all is installed and I've driven it back to Alabama to let you know how I like it and I'm sure I will.

Our club looks forward to seeing you at Barber later this year.

BTW, know anyone who wants to buy a Dinan exhaust for an E46? ;)

Best regards,

Glenn P.



Sent: Monday, March 08, 2004 2:44 PM
Subject: A Quick Thank You

Last Thursday (03/04/04) I placed an order for a UUC EVO 3 short shift kit and requested overnight delivery since I was preparing to change the clutch in my '89 325i which recently failed. The gentleman who took my order was efficient and polite and got my requested items out the door as promised and found it had been delivered the next day at 1:52pm. Over the weekend I made all the needed repairs to my car and I'm enjoying the new UUC short shift kit a lot. You folks at Turner Motorsport are top notch and run a great business. Thanks again for your help and best of luck to you in the 2004 racing season!

Kind regards,

Jonathan J.


Sent: Monday, March 01, 2004 9:59 PM
Subject: Re: Chip

Thanks Doug!  I'm recommending Turner Motorsport to all online at the forum I attend (50 M5 users) as I believe your chips and more importantly your service is far superior than Dinan & Superchips especially.

Thanks so much for the forwarding of the instruction manual, that's a really great help, will be taking the ECU out tomorrow.

Thanks again!

Kindest Regards,

Bradley S.


 

Sent: Wednesday, February 25, 2004 9:19 AM
Subject: Customer Service...

Drew,

I just wanted to thank you for doing the analysis on the Shark Injector and for getting it back to us so quickly.  The accompanying letter explaining your analysis was also first rate.

So many times in this business, simple praise is left out due to busy work schedules andgeneral complacency. 

Anyway, I just wanted to let you know that we really appreciate the dealer service we have received from you, Will, Doug and the rest of the team at Turner Motorsport; it really is above and beyond any of the other aftermarket companies we deal with.

Keep up the good work!

Sean C.


Sent: Friday, February 20, 2004 12:56 PM
Subject: Great Products and service

I own a 1997 328i and recently installed the Conforti Shark Injector and Intake Kit, as well as a Borla exhaust and a B & M sport shift kit. I am very impressed with the amount of performance I was able to gain for under $1500. The delivery was always fast.  I am planning on buying a suspension once I graduate college. 

Thanks TMS,

Gary


Sent: Friday, February 13, 2004 4:39 PM
Subject: Letter of Thanks

I feel compelled to share my outstanding experience with all of you.  I purchased via phone a Conforti intake kit for my 2003 325i last Friday. There are several different models on the market and many places I could buy it but I found your website to be very comprehensive, had the best price and the pre-sales phone support I received was exemplary. Your staff were very well versed on my needs and the installation for my car.  My order was processed quickly and I received it on time. I proceeded with the installation and found what I believed to be a part missing. Yesterday I called you to report this and within an hour I received a call from the manufacturer to help me figure out the problem. I called you this morning and learned the part would be drop-shipped to me and I received it just now.  I also had a nice discussion with one of your sales staff about my next purchase, an exhaust system.

Although my order experience didn't go perfectly, the assistance and attention I received leaves me with great satisfaction in dealing with your company, I shall be a loyal customer from now on and will tell all my friends about TMS as well. Thanks again and best of luck at the racetrack, I'll be rooting for you all.

Dean C.
San Francisco, CA


Sent: Wednesday, February 11, 2004 1:25 AM
Subject: Happy M3 man.

Just got done putting on my Supersprint exhaust, Shark injector and my intake, wow what a difference. Thank you guys for the performance, I will be a lifetime customer.

Josh A.
Sacramento, CA


Sent: Tuesday, January 20, 2004 6:26 PM
Subject: MULTIPLE ORDERS

Doug,

I have placed three separate orders with y'all. I have ordered the Conforti Cold Air Intake, the Shark Injector, and a Borla cat back system. On all orders I was very pleased with the help and knowledge. The delivery came exactly as promised. I recommend you to anyone looking for performance parts. I look forward to making many more purchases as my checkbook will allow.

P. Chappell



Sent: Monday, January 12, 2004 11:42 PM

Doug,

hi, thanks for the smooth transaction and quick shipping! I'm looking forward on buying another item sometime soon :) thanks a lot!

Ronnie


Sent: Tuesday, January 06, 2004 8:32 PM
Subject: Shark Purchased Today ...wow!!!

Thanks to your team in Amesbury today, I purchased my first Shark for my 1999 - 323is (e36).

I installed it during work today and had a GREAT time driving home on I495. My wife actually had to call me to find out what was taking so long. She didn't know I was having the most fun I've had since I first purchased my BMW! I can't believe I didn't get a speeding ticket today!

I would definitely recommend this new product to all the 323is owners.


Sent: Monday, January 05, 2004 10:22 PM
Subject: Re: Planning to Buy H&R Springs

Doug,

Thanks for the advice...I'll order once I save my pennies in a few weeks and decide which spring.

You guys are the best.

Mike


Sent: Wednesday, December 31, 2003 7:00 PM
Subject: WOW!

Doug,

I want to thank you for the wonderful service that I have received. I ordered a performance chip for my 1987 M6 BMW from your website. The experience was really wonderful. You guys rate extremely high in customer satisfaction in my eyes. The order shipped on time and I was able to track it with no problem. It actually arrived a few hours earlier than noted on the Fed Ex tracking page. 

I installed the chip immediately and took the car for a drive. I was totally amazed!! I am an old drag racer from the early 1960's (1962 Chevy 409). The difference in performance was truly amazing. It is still hard for me to imagine that just replacing a chip could result in such an increase in performance. Where were you guys back in the 60's?? Just kidding. I am now contemplating whether to install a chip in my wife's M5.

Thank you for the wonderful experience.

Respectfully,

W. Fennell


Sent: Tuesday, December 23, 2003 7:16 PM

Just a short note to pass on my compliments for the work of your shop and the advice and work of Kevin, who helped organize the best 'bang for the buck' performance package for my 2001 M3. I spent just over $9,000 with Turner Motor Sport, and was reluctant to spend so much, but I am thrilled with the car and the results.

Kevin was a great help in giving straight advice without a hard sell - based on your reputation and the resulting trust in Kevin's knowledge, I was comfortable splurging on the car and am thrilled with the results!

MH

2001 M3 Convertible, Leguna Seca Blue


 Sent: Wednesday, December 10, 2003 7:49 PM
 Subject: Borla Exhaust Order

 Doug,

Thanks for getting the Borla down to me is such short order. I have been so busy lately that I have not had a chance to install it. It is just sitting here right in front of me in my rec room.

Also, thanks for the card. This shows a world class organization. It has been a pleasure dealing with you and the rest of staff at Turner Motor Sport.

Have a great holiday season.

pjo


Sent: Friday, December 12, 2003 4:04 PM

Thanks for the great product (Bilstein shocks), great price, and great service. I will recommend you.

Andrew


Sent: Tue 8/26/2003 2:55 PM

Thank you very much for the response. I can say with complete confidence that you guys, (Turner Motorsports) are the best online auto retailer out there. I have made purchases from many online auto retailers (specifically BMW aftermarket retailers). You guys @ Turner Motorpsorts are leaps and bounds above the rest. A class "a" business in an industry full of unprofessional retailers. Thank you for your timely and accurate communication and delivery.

Best Regards,

MC


Doug,

Today I returned from a trip and noted that my cold air intake had arrived. I installed it without problems and it is more than I expected. Since I have other modifications to the engine, this was really the last thing I needed. Now the engine "breathes" better, and I really like the roar during upper RPM wide open throttle. THAT I didn't expect or notice until I accelerated onto the highway.

Since I am familiar with the E36 engine, I was able to succeed with the project, however, some of the pictures in the directions are quite dark and delayed my progress. This may prove confusing for others who are not E36-educated, so you may wish to lighten the colour for those customers.

Lastly, I want to thank you for the shipping credit you issued. The credit was provided since the cold air intake did not arrive last Friday as originally scheduled. Although you really didn't need to go that extra mile, it is appreciated.

I had always planned on buying only THIS intake, and this excellent customer service just proves why I bought it from the right company. Count on my promotion of your products with my car club friends. Please forward this e-mail to your President, and please confirm that you received this e-mail.

Thank you,

Michael N.
Atlanta, GA


Sent: Monday, September 29, 2003 5:32 PM
Subject: YOU ARE THE MAN!!!

Drew,

That was awesome of you. I came home to a whole box full of goodies.
Far beyond the call of duty and I greatly appreciate it. I can't wait till the car is done to put the decals on it. Thank you very very much for the decals, shirt, plate surrounds and for the reimbursed shipping charge.

You rock!

-Daniel


Sent: Sunday, September 14, 2003 2:28 AM
Subject: Saying Thanks

Drew,

I just wanted to let you know that I received the Auberlen and Turner posters, along with the decals (which I wasn't expecting!) yesterday. Thanks alot for the help on installing the TMS chip, also. The car is a whole new animal! I'm loving it! Once I get further along in the modification process in turning the 325i into a track car, I will be looking to TMS for all of my needs. You have a life-long customer now. Once again, thank you.

Best Regards,

C. Russell

p.s. I watch all of the Speed TC races and faithfully cheer on TMS. GO BOYS!


Sent: Monday, July 28, 2003 3:32 PM
Subject: Fabulous

Will,

I ran the car at Nelson's Ledges all weekend. Cooked the other J-Stock E30 M3s!  Ran like a champ. Really a fabulous drive. Seat is tight but seems okay (I need a reason to lower my personal contribution to bhp/lb anyway.) Rest is really terrific. Good mix of balance, stick and tossability.

There was a TC Kline prepped E46 330 that was wicked fast (easily faster than us E30 M3s.) Any ideas on where the weaknesses in those cars are would be appreciated. In your opinion, was the wicked fast a function of driver, or was it something about the kinetics of that car? Seemed like he was running well ahead of the rest of us (I was turning 121s and he was 119s - everyone else was in the 124-125 range.)

Final question concerning tires. Given the car's setup, what would be good pressures to run (on average ... I realize brand, track, etc. all change the requirements, but a starting point would be helpful.)

Thanks again for pulling the car together. It was definitely worth the wait.

Rich


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