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This is a photo of the Turner Motorsport "Wall of Fame." As you can see is completely full. We can barely find the light switch in our office now. Since every square inch of the board is taken, we have moved the newest letters to our website. We appreciate each and every feedback letter we get, good and bad. They all help us improve the service we provide to you. Feel free to email us with your comments!
"Snail" Mails:
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Saturday, September 05, 2015 8:46 AM
To: Turner Motorsport
Subject: Happy customer
Friday, August 28, 2015 3:37 PM
To: Turner Motorsport
Subject: Great Ordering Experience
Wednesday, August 05, 2015 8:33 PM
To: Ben Gannett
Subject: Re: TurnerMotorsport - Package Ready
Monday, July 27, 2015 6:55 PM
To: Turner Motorsport
Subject: Re: Turner Motorsport Order Shipped
Monday, July 27, 2015 9:38 PM
To: Turner Motorsport
Subject: Re: Turner Motorsport Order attached
Tuesday, July 21, 2015 11:31 AM
To: Turner Motorsport
Subject: Thank You!
Tuesday, April 07, 2015 2:58 PM
To: Turner Motorsport
Subject: Re: ECU flash
Sunday, February 15, 2015 2:24 PM
To: Turner Motorsport
Subject: Love the parts and service
Tuesday, October 28, 2014 12:36 PM
To: Doug Mahar
Subject: Thanks!
Wednesday, October 22, 2014 6:05 PM
To: Turner Motorsport
Subject: Re: Turner Order Confirmation
Tuesday, September 16, 2014 3:25 AM
To: Turner Motorsport
Subject: Re:Feedback for hub extenders
Wednesday, September 10, 2014 11:28 AM
To: Turner Motorsport
Subject: Chris Mars is the best!
Thursday, July 17, 2014 3:31 PM
To: Turner Motorsport
Subject: RE: E46 M3 shell
Friday, July 11, 2014 12:09 PM
To: Turner Motorsport
Subject: Turner makes things easy!!!!
Thursday, April 24, 2014 9:05 PM
To: Turner Motorsport
Subject: Excellent service
Friday, March 14, 2014 4:48 AM
To: Turner Motorsport
Subject: shark
Monday, December 02, 2013 5:14 PM
To: Turner Motorsport
Subject: RE:
Sunday, December 01, 2013 11:09 AM
To: Turner Motorsport
Subject: Re: Removing old chip and replacing one I just purchased
Saturday, November 09, 2013 4:22 PM
To: Turner Motorsport
Subject: Order Number / e46 330i performance intake kit
Monday, November 04, 2013 10:21 AM
To: Turner Motorsport
Subject: RE: Bmw E46 M3
Friday, October 25, 2013 3:57 PM
To: Turner Motorsport
Subject: F10 M5
Saturday, October 05, 2013 2:08 PM
To: Turner Motorsport
Subject: Opinion about Turner
Thursday, August 29, 2013 3:29 PM
To: Turner Motorsport
Subject: Re: Turner Motorsport Order Shipped
Tuesday, August 06, 2013 4:21 PM
To: Turner Motorsport
Subject: Thanks
Monday, August 05, 2013 6:53 PM
To: Turner Motorsport
Subject: Really really happy customer
Wednesday, July 10, 2013 9:45 PM
To: Turner Motorsport
Subject: Thank You
Friday, March 22, 2013 2:30 PM
To: Turner Motorsport
Subject: jason!
Monday, March 11, 2013 6:12 AM
To: Turner Motorsport
Subject: Inspection 2 kits.
Tuesday, December 04, 2012 8:44 AM
To: Turner Motorsport
Subject: Re: Invoice Attached from Turner Motorsport
Thursday, December 27, 2012 3:12 PM
To: Turner Motorsport
Subject: Re: Invoice Attached from Turner Motorsport
Wednesday, November 07, 2012 10:17 PM
To: Turner Motorsport
Subject: order
Thursday, October 25, 2012 10:15 AM
To: Turner Motorsport
Subject: Great service!
Wednesday, October 24, 2012 8:41 PM
To: Turner Motorsport
Subject: Re: Turner Motorsport Order Shipped
Wednesday, September 26, 2012 5:24 PM
To: Turner Motorsport
Subject: Turner Motorsport
Tuesday, August 21, 2012 3:42 AM
To: Turner Motorsport
Subject: Turner Motorsport
Friday, March 30, 2012 2:06 PM
To: Turner Motorsport
Subject: Turner Motorsport
Sent: Friday, March 02, 2012 10:34 AM
To: Turner Motorsport
Subject: Re: Turner Motorsport Order Receipt
Sent: Thursday, March 08, 2012 3:27 PM
To: Turner Motorsport
Subject: Borla Testimony
Sent: Tuesday, December 13, 2011 10:43 AM
To: Turner Motorsport
Subject: Re: My Turner Motorsport Order
Sent: Tuesday, December 06, 2011 7:17 PM
To: Turner Motorsport
Subject: Great Service
Sent: Saturday, November 26, 2011 4:34 PM
To: Turner Motorsport
Subject: Re: Turner Motorsport Order Shipped
Sent: Tuesday, November 15, 2011 1:06 PM
To: Turner Motorsport
Subject: company review
Sent: Tuesday, September 06, 2011 10:09 AM
To: Turner Motorsport
Subject: Thank You from a satisfied customer
Sent: Thursday, July 28, 2011 12:54 PM
To: Turner Motorsport
Subject: AFE INTAKE AND POWER PULLEYS
Sent: Tuesday, June 28, 2011 8:15 AM
To: Turner Motorsport
Subject: Brakes
Sent: Sunday, June 19, 2011 7:17 PM
To: Turner Motorsport
Subject: Shark Injector
Sent: Friday, April 15, 2011 12:45 AM
To: Turner Motorsport
Subject: Re: Order
Sent: Tuesday, April 05, 2011 11:33 AM
To: Turner Motorsport
Subject:
Tofig H.
Sent: Tuesday, June 01, 2010 10:35 AM
To: Doug Mahar
Subject: Thanks!
Doug,
Just wanted to pass along my thanks and appreciation to Turner. I've never dealt
with a company that ships items so quickly, or communicates with their customers
so well. I know that when I can I'll be buying exclusively from y'all in the
future.
Adam
Sent: Tuesday, May 11, 2010 10:19 AM
To: Doug Mahar
Subject: RE: Turner Motorsport Order Confirmation #66763
I recieved the chip this morning!!!!
I already placed it and now my car is something different than
before!!!!
It kills!!!!!!!!
It is a real weapon now!!!!!!
Everything works just perfect!!!!!!!
I want to thank you for this amazing product!!!!! And I'm really so happy for my choice!!!!!!
Many thanks again.
Best regards,
Nick from Athens (Greece)
Sent: Thursday, May 6, 2010 8:54 AM
To: Marco Shaffer
Subject: RE: My M3
Marco,
Just to let you know that I am extremely satisfied - thrilled, actually - with my M3!
It's like a new car and is FINALLY up to it's potential. Everything that TMS did to the
car is noticeable and made a big difference on the way home, when I was smoking anyone
who challenged me and a few who didn't.
The increased performance and exhaust note are excellent, but the throttle response
from Sprint Booster and the Short Shift kit are the most immediately noticeable
improvements to how the car feels. Before I brought the '08 in, my '01 M3 was snappier,
more responsive and shifted better - now that the throttle response and shifting are
equal and the engine & exhaust are modified, the '08 is far superior (plus has all
the extra adjustments to suspension as well as all those 'luxury' items like SAT Radio
and Navigation that BMW added.
Thanks to everyone at Turner Motor Sports - whenever someone asks why I dri ve all that
way for performance work, I'll just toss them the keys and say 'see for yourself'.
Awesome work!
Regards,
Michael
Sent: Thursday, April 29, 2010 2:26 AM
To: Doug Mahar
Subject: Re: TMS ORDER #66555
Doug,
I received everything tonight when I got home from work - much quicker delivery
than I expected. I am always impressed with the level of service Turner provides. I
look forward to doing business with you in the future. Thank you for everything. I
can't wait to wear the hat tomorrow!
Regards,
Garin
Sent: Tuesday, March 23, 2010 1:10 PM
Subject: Sway Bars
Thanks a ton for super fast shipment of the sway bars I ordered. I can't wait to
put them on. Customer service is top notch and taking care of your customers is a
obvious priority.
Thanks for the help and the service.... Love watching you guys on Speed. Congrats
on the M6 program and good luck this season!
Thanks again.
Lucas
Sent: Saturday, February 20, 2010 7:29 AM
Subject: Re: Suspension upgrade
Doug,
You are at the top of my list when it comes to ordering new parts! Your service was
unbelievable and the bilstein HR package I ordered arrived flawlessly.
Thanks again,
Ben
Sent: Friday, October 23, 2009 2:59 PM
Subject: Excellent service
I've been a long time customer of Turner's products, however having now been there for
service for the first time, I can say that there is absolutely no disappointment. I am
very grateful for you all being able to fit me in on such short notice, and you all did
an excellent job. As someone who works in a customer service first business, I have to
hand it to you guys for being very polite, informative, and accommodating. Any BMW
service in the area I will recommend to you due to this, not to mention very good
pricing with regards to service, and also going the extra mile with regards to the
customer. Once again thanks, and have a great one until I see you again.
Gordon
Sent: Monday, September 14, 2009 10:29 PM
To: Doug Mahar
Subject: Thank You, Very Good Product
I just wanted to say that the speed of delivery to Canada and the product are both incredible. The euro light clear kit for BMW 3 series fits great and installed easy! I look forward to continuing business.
Regards,
Robert L
Sent: Friday, August 28, 2009 11:10 AM
To: Doug Mahar
Subject: E46 Street Camber Plates
Kudos to all of you!
Just installed a set of your E46 Street Camber Plates on
a stock suspensioned E46 M3. What a breeze! Easy install, easy adjustments,
and the numbers on the alignment rack are exactly what you would want. Thanks for
producing such a great product. It is now my new choice for street plates for
stockish E46 cars.
Of course, you probably knew this. I am glad I am now in the loop. :)
Tx,
Dan G
Sent: Friday, April 10, 2009 1:59 PM
To: Doug Mahar
Subject: ref. to my order
Dear guys , I'm emailing in reference to my
order.
I wish that every item that I ordered for my beloved M3 goes as smooth and quick as my
last order with turner motorsport.
I've placed orders with different companies on "in-stock" items to later receive an
email stating the there will be a 2 week wait.
I will check with your website first for all of my future orders.
Keep up the great work.
A satisfied customer.
Noel
Sent: Thursday, March 12, 2009 5:47 PM
To: Doug Mahar
Subject: Re: Sales Receipt from Turner motorsport - your BMW specialist
I just received my order. I was very surprised at how quick
I received it. I next day sent the incorrect part that I had ordered on Monday.
And 3 days later I get the exchanged part. I would like to
say that I am VERY pleased with the service that I have received. The mistake was
totally on my part yet you did the exchange no questions asked and got the correct
part right to me. I will definitely be talking up Turner Motorsport at every meet
I go to and on all the forums. I will also definitely be
ordering from you again.
My thanks to everyone.
-Michael
Sent: Tuesday, February 03, 2009 10:07 AM
To: Doug Mahar
I just want to say that your company and your reps have been an
incredible help in the past, and I`ll continue to use you as my supplier of
choice.
Keep up the great work.
Jim S.
Sent: Wednesday, September 24, 2008 1:20 PM
To: Doug Mahar
Subject: thanks
Just last week I had your Shark Injector installed in my 2001 330Ci. What a difference it makes! I already loved the car and itâÂs a great car to drive, but this takes it to a new level. I am a 58 year old enthusiast and I donâÂt âÂÂhot rodâ around but it is fun to drive fast once in a while! I just wanted to let you know how pleased I am with the product.
Thanks,
Doug N
Sent: Friday, March 16, 2008 6:09 PM
I normally purchse from Bav Auto (sorry guys) but I was needing help making some decisions and was not having much luck. So I called TMS and spoke with Doug. Doug actually took time to help me make an informed decision and helped me layout a plan of what performance parts to buy, in what order and why. I apprecaited the service so I am buying this product from TMS.
Barry
Sent: Monday, March 31, 2008 10:49 AM
Subject: Brake Upgrade
To All,
Just completed brake upgrade ( Motorsport rotors) on my M3. Purchased a complete kit
ss-lines, pads, etc . Delivery was on time and everything I needed was
there. Just wanted to say thanks for the great service and selection. You folks
are my #1 source for all my BMW needs.
Thanks,
Mark
Sent: Friday, December 07, 2007 10:19 AM
To: Doug Mahar
Subject: Parts
Hi Doug,
Just wanted to let you know that parts are here in the UK safe and sound, brilliant service by Turner Motorsport and UPS, I would not hesitate in recommending you to anyone.
Thanks again for your help.
Regards,
David
Sent: Wednesday, October 31, 2007 1:04 PM
To: Will Turner
Subject: Group N ROCKS!
I wanted to say thanks for developing the Group N suspesnion for the E36 M3. I stuck it on my car and dropped 2 seconds a lap at Infinion. Then I stuck on the Hankook C51 tires (similar to Hoosier I guess) and dropped another 2 seconds. I just ran a 1:51 flat on the normal config with carosel and this is good for the lap record in a very fast time trials group.
So thanks for the recommendation. But please don't tell any of my competitors about it. . . :)
Sent: Monday, May 14, 2007 6:59 PM
To: Doug Mahar
Subject: Quote for PSS9 kit
Thanks Doug for the usual prompt and efficient service. It is very frustrating trying to order BMW parts overseas from Australia as many firms usually do not have the courtesy to respond to an email asking for a shipping quote. TMS shines through for their innovative parts and great service.
Regards, Bill
Sent: Wednesday, April 25, 2007 2:53 PM
Subject: Kevin - Service
Kevin,
As you know I picked up my M3 this morning after some clutch and shifter work. I just
wanted to thank you and whoever worked on the car. The car feels better than new and
drives great. Thanks for all your help and patience. You listened to my concerns
answered all my questions and made perfect recommendations. The car is exactly how I
want it. You do a hell of a lot more than sell and install parts. You help people make
good decisions to realize the car of their dreams. You canâÂt put a
price on trust. When I decide to do more with the car it will only be through Turner
Motorsport.
Good luck with the rest of the racing season, I will be keeping track and routing for
you guys. Hope to see you in person at Lime rock.
Marty
Sent: Monday, April 16, 2007 10:19 PM
Just wanted to say thank you very much for an awesome and easy to use site, and also
thank you very much for my last order I was very impressed with the quality of your
product and I am anxious to receive my next order! I will continue to purchase from you
guys for all of my performance needs.
Nathan A.
Sent: Friday, February 02, 2007 11:13 AM
You carry so many products in an easy to search manner. Your prices are also lower than
anywhere else I've looked, I plan on using only TMS for my upcoming M3 build. I have
never been more impressed with any single company.
Sent: Friday, January 26, 2007 12:57 PM
To: Doug Mahar
Subject: RE: Thank You!!!
IâÂve been buying stuff from you since 1997 and have NEVER been
disappointed.
Bruce B.
Sent: Friday, January 12, 2007 12:56 PM
Subject: order....
You guys are quick. Some of the best and informative customer support IâÂve ever experienced.
Keep up the good work.
Mike D.
Sent: Wednesday, December 13, 2006 5:41 PM
Subject: Just a little feedback.......
Greetings,
Richard B. here, fairly long time CCA'er('91). Although I have been a TMS mail customer in the past, I recently had work done in your shop for the first time and thought you might like some feedback. I brought my '95M3 in for reinforcements before a planned winter project suspension upgrade. I drove the car up from CT and stayed overnight, so basically, I was in your guys hair for two days (Nov 30/Dec 1). Kevin Holmes handled my questions both before hand via email and in person as the work was done with patience and good humor. This was not easy, as I tend to be the type with lots of questions and I'm a little.....uh.....particular, would be a generous way to put it (my wife would use much stronger language). I am singling out Kevin for ridicule since he was my primary contact, but actually everyone that I had contact with at TMS handled themselves in a way that made me feel comfortable and happy that I choose your shop for the work. The work was done quite efficiently so there was time to add on the oil pan baffle kit and "secure" the oil pump nut while the front subframe was off the car. And while I don't know anything about the business end of running a shop, I think I have been around enough specialty car shops over the years to know when I'm getting good value for my "car budget" dollar. And that's exactly how I felt when the tab was added up: I feel like I got a lot of quality work done in a short time for a very good price. So Kudos to you for running such an operation.
Richard B.
PS Thanks for all you've done over the years for the CCA and for the marque in general.
Sent: Monday, October 09, 2006 10:41 PM
Subject: RE: Thank You for Shopping with Turner Motorsport
I just wanted to reply and tell you thanks for the
AWESOME shipping, and even more the chip is incredible!! I love it. I feel a difference
and my car runs sooo smooth now. That's all I have to great product.
David P.
Sent: Tuesday, October 03, 2006 10:25 PM
Subject: Hawk HPS Street pads
Hey Doug, I just want to thank you guys again for promptly shipping the Hawk pads out. I've got the brake package installed and what a difference! They are great! No noise, hardly any dust so far. I'm definitely looking forward to future purchases from Turner Motorsport. Keep up the great work! Thanks again!
Smith S.
Sent: Wednesday, September 06, 2006 4:57 PM
To: Doug Mahar
This is why I keep coming back to you. Anyone can sell me piles of parts, but you have been a treasure chest of real information. This was extremely helpful, and fast!
Around here we would say; 'You da man, dog'
It just doesn't sound right coming from me.
Thanks Doug!
Sent: Friday, June 02, 2006 6:08 AM
Subject: Thanks for your AWESOME service!!!
I just wanted to thank you guys for the outstanding service during my most recent order
experience. I called on Tuesday morning asking about M3 Euro rotors and Axxis pads for
my car. I wanted to have them for an event this weekend and Doug took good care of me.
He assured me that they would be delivered before the end of the week using ground
shipping and saving me a lot of $$$. Well, they came in last night and by midnight they
were in my car!!!
Thank you guys again!!!
Juan C
Sent: Friday, April 28, 2006 6:09 PM
Subject: RE: Thank You for Shopping with Turner Motorsport
Doug,
Thank you very much for your help. You have been easy to deal with and always got back to me quickly, I really appreciate it. I am sure I will be shopping with you in the future.
Thanks again,
Cameron
Sent: Friday, March 31, 2006 7:27 PM
Subject: Order comment
Hi,
I recently purchased a Conforti ecu eprom chip from you folks for a 1994 530i V8. The car drives like it's brand new now. And I am noticing that I'm getting better gas mileage with the increased responsiveness. It's like it's not crippled anymore. No more feeling like I need to push the thing constantly to hold acceleration.
I also would like to say that your sales/tech staff are very helpful. They are young guys that seem to know what the hell they're doing. That's really hard to find in any industry. Please treat them well. I don't want to talk to India the next time I call. These guys knew their stuff and what they didn't know, they found out upstream. Very professional.
My car is now more responsive, more fuel efficient, and smoother at idle. Thank you gents.
Sincerely,
John H
Sent: Wednesday, March 15, 2006 11:07 AM
To: Doug Mahar
Subject: Turner Motorsport Order
Doug:
You indicated that my order would ship Monday and arrive Wednesday, well it actually arrived Tuesday and in
excellent condition. I now understand why you don't
typically ship fluids via UPS. It wasn't for their
(UPS') lack of trying to damage this carton that it
wasn't, it was your excellent packing job - which was
appreciated. Your knowledge of your products, responsiveness to my many questions and prices are all top notch and I
look forward to purchasing additional parts and
accessories from you soon.
Thanks again,
Brit
Sent: Thursday, March 09, 2006 4:07 PM
To: Doug Mahar
Subject: TMS ORDER
Front sway is in today. Thanks for the quick service! Other sellers would take orders
then tell you 3 -4 months to deliver. Thanks again, I'm
keeping you book marked.
Good luck at the track, will see you all there!
Steven M
Sent: Monday, March 06, 2006 11:46 AM
Subject: recent work/upgrades
Hello everyone,
I just wanted to drop a note about my recent service/upgrade experience at TMS. Turner is located over two hours away from where I live yet dealing with getting the car there and picking it up was well worth it! Kevin, in service, was extremely helpful from the very beginning in choosing what parts and upgrades would suit my needs on my '98 M3 sedan. When I brought the car in, everything was thoroughly prepared for me and the car actually went in the shop while I was still there. The work was completed in a timely fashion and the car was ready on time. Not only do these two events rarely occur in today's "service" arena of shops, but all the parts and work, appear and perform as advertised, discussed, and anticipated! I have driven well over 2 million miles and owned numerous interesting vehicles. I have dealt with many marque dealerships and numerous private shops throughout the Northeast and I can't say that I have EVER had an equal, never mind better, experience with a service shop! So thank you one and all at Turner Motorsport, and I will happily return to your facility for future work and give you folks glowing reviews to any one who will listen!
Thanks again,
David S.
Sent: Sunday, December 04, 2005 1:14 AM
To: Doug Mahar
Subject: Re: E36 M3 Track upgrades
Doug: I wanted to update you on the track
performance of my 95 E-36 after we installed suspension parts you recommended. Briefly,
our 95 E-36 M3 with 36K mileage seemed to be rather twitchy on the track, and took a
huge amount of attention to manage the transitions (and keep pointed in the general
direction we intended). After adding the front X-brace and solid trailing arm links,
the car developed the snap oversteer, which we discussed a few weeks ago. I'm sending
you this feedback fyi so you can add this to your own personal knowledgebase.
Our objective was to see if we could clean up our act at the track, and maintain as
much street character and curb clearance as possible. We installed the TMS chassis
reinforcement kits front in front, but found that BMW motorsports had installed the
reinforcements in the rear. We installed the aluminum/rubber rear shock mounts,
bushings, and the new contained-rubber trailing arm links at the rear, and front
bushings in front. We installed a set of the TMS sway bars. We elected to save front
shock tower reinforcement install until we put the adjustable shock mounts and new
sport shocks in.
Track performance was improved 90% with transitions being very easy to manage, flat,
tenacious cornering, and very little rebound (with existing original shocks and
springs). In fact, the car was pretty quick, even surprising me with some scary fast
trips through a favorite chicane at Firebird Main in Phoenix - all on cheap street
tires.
The only remaining issue is that the car does have a little rake, as the rear ride
height appears to be a little higher than the front, which I expect is the correct
factory M3 setup. This seems to cause just a little tail wiggle. Under threshold
braking, track variations would sometimes twitch the back one way, just before I would
turn in, sending the rear the other way. I learned to turn in just a touch during heavy
braking to trigger the wiggle in the direction it would go at the real turn in point.
Worked great. We are hoping to retain the stock ride height (especially the front curb
clearance), but may consider dropping the back just a touch to see if we take the
little touch of tail happiness out.
Over all, I would say the addition of the new compressed rubber trailing arm links,
rear shock mounts, bushings and TMS sway bar kit has been a killer success. On the
street I have no additional noise, although the tar strips on the pavement are a bit
more firm. This is a joy to drive. Thanks for the counsel and the neat
products.
CP
Sent: Friday, December 02, 2005 12:10 PM
To: Drew Ingram
Subject: Re: TMS ORDER #18144 (thermostat housing)
Hello Drew,
Thank you for the information. I received my parts and was very happy with your company...parts, customer service, timeliness... Have a wonderful holiday season and keep up the good work!
Diane from Florida
Sent: Friday, October 21, 2005 1:08 AM
To: Doug Mahar
Subject: RE: Thank You for Shopping with Turner Motorsport
Thank you.
Turner Motor Sports is awesome !
The parts are great, super high quality.
Excellent service and shipping- You even went the extra mile to get my part next day
Sat shipping. Saving my money to get the rest of the parts
I want for my car.
Can't wait to do business with you again.
Sincerely,
Matt P.
October 2, 2005 was a perfect day for records to fall at Watkins Glen , New York. Freshly vacuumed track, 59 degrees, and a bright sun warming the surface. The event was a 45 minute sprint race run by BMW CCA club racing at 10 A.M.
The car is a 1995 BMW M3 made into a M3 lightweight in H stock. This M3 had been a very sick example till it received the Turner stock Suspension and Jim Conforti's software from Turner.
Each year this car ran better and faster with prefect reliability. The new Goodyear's completed the package and contributed to a lap of 2:16.23.
This is a Hs record and probably a street stock track record. Yes the car is licensed, inspected, insured, and totally street legal. Yes my insurance agent lost his hair. He will remain nameless.
Street stock is defined many way's ,but regardless this is a very fast street car. Especially in the rain when a stiffer prepared suspension causes panic. I have stayed in stock class because of this great suspension and the reliability of a stock setup.
#555 HS is driven by Steve Mertz a longtime BMW CCA member and track junkie.
Steve is a Pharmacist and car guy from central Pennsylvania. His wife sports a 1.9 Z3, daughter Megan a 325 ix, Kelly a Mini "S", son Erik is 15 and looking (make is rear wheel drive son!).
A note on the picture the two white cars behind Steve are well driven prepared cars and the red bmw is a super modified. The white E 30 J stock is Danny Summers a very talented driver and new Dad.
The memories of this race will last a long , long time.
Steve Mertz BMW CCA club racer #555 HS
Sent: Saturday, October 01, 2005 4:16 AM
To: Doug Mahar
Subject: Customer Feedback
Tuner Motorsport,
I just wanted to send you a note to say Thank You for your excellent customer service! In particular, thanks to Doug for discussing my concern on the phone and being so helpful. I noticed Doug had shipped the item to me only hours after I had ordered it. As a result I was able to order and install the Bilstein PSS9 system on my car all within a week!!! This is the first time I have ordered a ticket item from the US and if this experience is anything to go by, I am sure I will be ordering more parts from you guys.
Thanks once again for proving me with a great
shopping experience!!!
With kind regards,
Saj
Sent: Tuesday, September 27, 2005 1:19 AM
Subject: Customer Feedback
Turner guys,
Just wanted to thank you guys for my order. Replaced the entire suspension front and
rear. Every item came in when it was supposed to, and every item was exactly what I
ordered. The car's handling is incredible. Thanks again. Look forward to doing more
business with you guys in the future.
Pete
Pueblo, CO
Sent: Tuesday, August 30, 2005 12:49 PM
Subject: Thanks!!!
Will, I just wanted to send a thank you to you and your team at Turner
Motorsport. I really appreciate the great lengths that your company, and very special
people in that company, go to treat us. Not just as another customer, but as a valued
friend of Turner Motorsport.
As always, picking my car up was fantastic. Since I decided to make the trip rather
unexpectedly, Dave was willing to go above and beyond the call to stay late, and allow
me to get my car that same day, even though it was rather late in the evening (7:30pm),
and everyone had gone home for the day. The car was as promised, and I was VERY pleased
with how the work went with it.
I know you might not always get the praise you so richly deserve, but realize this: My
decision as to whom I take my car to for work, is a testament to your business
practices. I would not be willing to drive 435 miles and 6 hours each way if you were
just another "import" shop that "works on BMW's". I have NEVER been mislead by anyone
at your shop about anything, and feel a certain bond to the real enthusiasts that work
there. All the people in sales, Doug, and Drew especially for taking time to answer my
questions about parts from time to time. The guys in service, especially Kevin (for
being so patient with me), but also Dave, and Stefan, and anyone else who has worked on
our vehicles, have been great. And especially to you, for taking a chance all those
years ago, and starting your own business. The BMW community is a much better place
with Turner Motorsport a part of it.
Many thanks from my family to yours for another job well done. And as always, when it
comes time to have major work done on my car, Turner Motorsport will always be my first
and only choice for that work. Thank you.
Sincerely,
Trevor and Family
Sent: Friday, August 05, 2005 5:16 AM
To: Tom Masiero
Hi Tom!
I received the parts this morning, very quick! IâÂd like to thank you
for your crisp service and the nice chat we had, very impressive and far ahead from
other companies IâÂve dealt with! The camber plates were super in
finish, design, quality and price! IâÂm very happy and
IâÂm sure that my customer will be as well!
Thank you so much!
Best Regards and have a nice weekend,
Torbjorn
NEED FOR SPEED
Malmoe, Sweden
Sent: Wednesday, July 27, 2005 3:14 PM
To: Doug Mahar
Subject: Re: Thank You for Shopping with Turner Motorsport
Doug
I installed the Conforti chip and cold air intake on Sunday. What an improvement!
I have been driving my 325is stock since new in April 1996 other than some springs and 225/50-16 tires. Now I am wondering why I did not do this years ago. It is like having a new car. I just love it.
Keep up the good work - great company and great products.
Thanks.
Michael
Sent: Monday, June 20, 2005 9:54 PM
Subject: Lateral Grip, and other pleasures...
Folks,
I sure am having a lot of fun with the Mini, and enclose a bit of data to explain
why.
I am looking forward to the National event on July 9/10, where I expect the big bad ASP
cars will come and humble me â but while those cats are away
the mice are ecstaticâ¦
Thanks for the performance,
Charlie
Sent: Friday, June 10, 2005 6:22 PM
Tom,
I would just like to thank you for amazing service. Never have I placed an order, and
received it the day after. Again thank you very much and I
am looking forward to doing business with Turner in the future.
Nolan
Sent: Friday, April 08, 2005 2:33 AM
Subject: RE: TMS ORDER #13780
Hi Doug,
I got my Competition Package wheels today. I just wanted to say thanks for doing an excellent job on the packaging. I appreciate the effort as the wheels are very expensive. I will definitely shop again at Turner.
Regards,
Mike
Sent: Saturday, March 12, 2005 9:52 PM
Subject: A Happy Guy...
Hi Turner folks...
As my '98 M3 Sedan approached 100k, it came time to replace/upgrade both suspension and brakes. Over the last two months I've ordered a whole bunch of parts from you folks. From the first contact on the phone to the feel of my little hot rod on the drives I took after the work was done, I have nothing but compliments for you. All the questions were happily answered, everything came on time and as ordered, and the quality of the parts impressed my techs as they did the work and me as I drove away.
I've been watching the Turner M3s race for many years now, and have been impressed with their preparation and performance. When it came time to pull the trigger on my project I decided to give you folks a call, as you seemed to really know how to make an M3 hum. I'm sure glad I did. Thanks so much...
Lindsay
Sent: Wednesday, March 09, 2005 5:31 AM
Subject: Re: Thank You for Shopping with Turner Motorsport
Doug,
Just a quick not to say thank you for all your help. The sway bars arrived yesterday. This has been my first experience of buying parts from the US and I can say it's been a very good experience.
Kind Regards,
James
Sent: Monday, February 28, 2005 11:26 AM
Subject: Thanks!!
Hi,
Received my brake bushing kit last week, and installed on Saturday. What a difference! I think this is one of the best "bang for the buck" mods you can do to MINI. Thanks for the great service.
Jim
2004 MCS
Sent: Monday, February 28, 2005 10:14 AM
Subject: Satisfaction
Just wanted to take the time to say how satisfied I was with the service, products and the tech help that I got using Turner. First off the products that purchased for my 95 M3(alum. thermo housing, Water pump, CAI intake kit w/Conforti chip and euro HFM) came in on the exact day that was predicted and was packaged well enough to survive the trip. All of the parts fit perfectly and the installation instructions were just enough help to make the installation of the CAI kit go smoothly. When unpacking a seal for the air box was missing and with a call and a short conversation the part was on it's way and delivered in time for my weekend installation plans.
The CAI kit made a noticeable difference in the performance of my 95 M3 which is a low mileage one owner very well maintained car. The car now has a much stronger low end pull with a smooth yet strong pull through out the RPM range. I have not tracked it yet but will in April.
The tech support that I needed was minimal but answered with clear and easy to understand description.
Thanks I will be a long time customer.
Greg
Sent: Wednesday, January 05, 2005 11:55 PM
Subject: thank you
Turner Motorsport,
I recently purchased your cross drilled brake
package and the braided stainless steel brake lines for my 2000 528i. I received them
on the day you said I would. Everything was correct and fit perfect. I installed the
brake kit in a few hours. Now, the car brakes better than I imagined. The package had
everything I needed to install the brakes the right way. My friends cant believe how
easy you made this difficult job. There is a lot of product out there. It can get
confusing and can be very easy to mix the wrong products together. Thanks for taking
all the guess work out of this project. The drill pattern on the rotors is the best. I
have gotten many compliments. This is the second time I have bought from your web site
and I could not be more satisfied. Thanks again.
David
Sent: Thursday, December 30, 2004 4:19 PM
To: Will Turner
Subject: Turner Motorsport is everywhere
So I'm flipping through the latest edition of
Grass Roots Motorsports, and I come across an article of Grand-Am Cup vs. World
Challenge. Of course, smack in the middle are the Turner Motorsport twin BMWs. It seems
everywhere I look these days, Turner Motorsports is the team of choice for motorsports
coverage and magazine feature articles.
This is a testament to your success in 2004, and I suspect a sign for things to come in
the new year.
Happy new year and best of luck in the 2005 season to you, Don Salama, Bill Auberlen
and the whole Turner Motorsport crew.
John "Woody" Rogers
The Tire Rack
Sent: Wednesday, December 01, 2004 10:24 AM
Subject: A Quick Thank you!
Hello,
I wanted to mention what a pleasure it has been
concerning my recent dealings with TMS.
Initially I wanted to upgrade my stock M coupe suspension for a Tracquest event at
Sears Point (everyone still calls it that , right?) and spoke with Kevin.
IâÂve been out of auto motorsports since campaigning a GT3 2002 in
the Midwest quite some years ago.
Kevin accepted the challenge and I received my H&R coilovers, TMS bars with ample
time to prepare for the event this weekendâ¦.Hope my OZ wheels/toyos
arrive tomorrow as scheduled. Realizing I would have minimal time to
âÂÂdial it inâÂ, Kevin even gave me initial setup info for
the adjustable bars, alignment settings, and break in instructions for the Hawk Blue
pads.
I look forward to proceeding with the âÂÂfuture itemsâÂ
Kevin suggested. Again, I wish to thank you for the high caliber personal and quality
components. In closing I would like to mention what a pleasure it is dealing with an
organization that actually races, unlike the âÂÂGold
Chainâ group down the street from me in Mountain View,
CA.
Sincerely,
Rob
Sent: Wednesday, October 06, 2004 9:07 AM
Subject: Thanks
Doug,
Thanks a lot the car handles like a dream. I will forward all speeding tickets your
way.
Adam
Sent: Friday, October 01, 2004 12:43 PM
Subject: Thanks for all of your help
Drew,
Thanks for all of your help with my car. The parts
all fit great and work. As you can see in the attached, the result was a huge
improvement.
Thanks,
Sonny
Sent: Thursday, September 23, 2004 12:46 AM
Doug,
I just wanted to say I just received my shipment for M3 brake package. You Rock, thanks
for everything once again. Great service from beginning to end. It looks even
better than I could have imagined. You have a loyal fan now.
Eli
Sent: Wednesday, September 01, 2004 9:16 PM
To: Will Turner
Subject: Re: S14 Engine Rebuild Order
Will:
Turner Motorsport is my favorite place to purchase BMW parts (and my son Matt's also).
You guys have a great selection, excellent advice and outstanding service. It's also
nice to be able to talk directly with the President for advice!
I look forward to meeting you in October at Laguna Seca.
Dave
Sent: Monday, August 02, 2004 11:34 AM
Subject: TOURING CAR CHAMPIONSHIP SERIES
IT IS FRUSTRATING TO HEAR THAT YOU GUYS ARE PENALIZED WITH SUCH DRASTIC ENGINE LIMITATIONS AND WEIGHT ADDITIONS JUST BECAUSE YOU GUYS PUT TOGETHER SUCH A GREAT RACE CAR. THESE "REWARDS" DO NOT SEEM TO BREED GREATER COMPETITION THROUGHOUT THE CHAMPIONSHIP SERIES. IT IS ALMOST AS IF THE LEAGUE OFFICIALS ARE SAYING IT IS O.K. THAT THE OTHER TUNERS AND MANUFACTURERS CAN'T PRODUCE A RACE CAR THAT CAN COMPETE WITH THE TURNER MOTORSPORT BMWS. WHAT INCENTIVE DOES THIS GIVE THE OTHER TEAMS TO BUILD A BETTER, MORE ADVANCED MACHINE? IT SEEMS TO ME THAT THE OFFICIALS ARE PUNISHING THOSE WITH THE BEST DRIVERS AND OR PERFORMANCE PRODUCTS. IT IS VERY IMPRESSIVE TO SEE HOW WELL YOU GUYS PERFORM WEEK-IN AND WEEK-OUT AND SPEAKS VOLUMES FOR YOUR COMPANY. EVEN IF THE REWARDS SYSTEM DOESN'T CHANGE, I AM SURE THE TURNER MOTORSPORT CREW WILL FIND A WAY TO OVERCOME THIS CHALLENGE.
I HAVE BEEN VERY SATISFIED WITH EVERY PRODUCT I HAVE ORDERED THROUGH YOUR ESTABLISHMENT AND EVERY TRANSACTION HAS BEEN VERY SMOOTH FROM THE BEGINNING TO THE END. I AM LOOKING FORWARD TO PURCHASING A CONFORTI ENGINE PERFORMANCE CHIP AND A COLD-AIR INTAKE FROM YOU GUYS IN THE NEAR FUTURE FOR MY 94 325I AND AM SURE I AM GOING TO BE JUST AS HAPPY WITH THEM. KEEP UP THE GOOD WORK.
SETH F
Sent: Wednesday, July 21, 2004 9:43 PM
Subject: M3 GT rear wing extensions
Hi Doug
I was amazed, the motorsport international emblems arrived today (Wednesday) I have
waited much longer than this for parts I ordered in the UK! I cant recommend you guys
highly enough, thanks.
Barry J.
Sent: Sunday, July 18, 2004 5:43 PM
Subject: RE: Thank You for Shopping with Turner Motorsport
Doug,
Just wanted to let you know I've received everything from you that I had on order. Living here in Guam it's nice to have a shop back in the states who you can rely on to send you the correct part in an expedient manner. Again, thank you for all your help!
William
Sent: Friday, July 16, 2004 5:30 PM
Subject: Borla Exhaust
I wanted to thank you for your customer service and your follow up of my Borla exhaust
order. I have completed the installation, and I am very happy! The Borla system's fit
and finish exceeded my expectations!
Sincerely,
Kyle D.
Sent: Wednesday, July 07, 2004 3:44 PM
Subject: E36 318i Conforti Chip
To the TMS Crew,
First off, thanks for the quick shipping process. The TMS chip that I ordered was received in about four days from time of order, great service and professionalism from Doug. The instructions were given in good attention to detail. The whole installation took 15 minutes tops and what a difference for the finished product. I don't know how Jim C did it but he sure did. I can notice power and torque at all ranges, especially after about 3k rpm, it screams. I would recommend anyone that wants a more responsive BMW to purchase the chip, you can't go wrong. Thank you for your help and I will surely be doing more business in the near future. If you all know of any more performance enhancements on the 318 please inform me b/c it is regularly put in autocross meets. Thanks Again!
Respectfully Submitted,
A.J. Scott
USMC
Sent: Friday, July 02, 2004 9:17 AM
Subject: Perfect custom header
I would like to thank TMS customer service (Doug Mahar) for suggesting that TMS
fabricate a custom part to resolve a fitment problem with a header, and then putting
forth a great deal of time and effort to make sure the custom part was a perfect
bolt-on item delivered in very short order. I look forward to buying more performance
items from TMS for my current and future BMWs.
S. Jackson
Sent: Wednesday, June 16, 2004 10:00 AM
Subject: Wow!
Kevin, Doug and Will- Thanks for taking care of me
yesterday, I had a good time. The Cooper S pulley kit is great! Seems to add a lot of
mid- range grunt. Even with the 90 degree heat and the A/C on I could tell the
difference. CanâÂt wait to run it on a cool night! The car runs and
sounds great as well.
Thanks guys!
Brant
Sent: Thursday, May 06, 2004 12:02 PM
Doug,
I just wanted to take a moment and send a big thank you to everyone at Turner Motor
Sports for taking the time and resolving my Mini's problem. The ride home last night
was one of the most enjoyable and relieving experiences I've had to date with my car.
Knowing that my car is back in tip-top shape and running like a dream is a great
feeling and I owe it all to you folks...
Thanks again and I'll keep you guys in mind when people ask me "who do you recommend
for upgrading my Mini?" :-)
-Craig B
Sent: Tuesday, April 27, 2004 3:34 PM
Hi, I ordered Remus exhaust and pulley upgrade & Shark Injector, and istalled.
Result?? my Mini becomes amazingly fast. Thanks for selling such a good
product!!! Thanks again, I will frequently check your website and will order more
if there is any that I need!!!
Fan of your product & racing team,
Jae L
Sent: Tuesday, April 20, 2004 3:43 PM
To: Will Turner; Kevin Holmes; Doug Mahar
Subject: kudos
I just wanted to extend a thank you to you and your very valuable & knowledgeable
staff for the fantastic work performed on my e36m3 recently. I had my first track
day this year yesterday at NHIS and the car handled with total predictability...that
is, of course, until I started melting the tires (90 degrees ambient) I was having so
much fun.
Please make sure that Stefan Foord acknowledges a copy of this email as well. He is a valuable asset to Turner motorsport. We had a good chat about my car yesterday post session. I appreciate his work.
Will, give the man a raise!
Cheers,
Bruce B.
Sent: Wednesday, April 14, 2004 7:40 AM
Subject: Thanks Very Much
Will -
Just a quick note to thank you and your staff for your efforts in getting my exhaust
squared away, specifically with Drew in working some of the details with the techs. BMW
of Nashville techs are real 'gearheads' and Jim the Master Tech you and Drew have
talked to was actually sent to Germany by BMW NA to take part in a competition last
year. They also gave me a 330Ci loaner vehicle to drive home. I think you can see the
reason I drive from the Huntsville Alabama area 2 hours to Nashville to have my work
done my car and my wife's 528i, especially since we have a BMW dealer here
locally.
I got the FedEx notifications and the dealership is expecting them around 10:30 or so this morning. Your company definitely takes customer service to a high level. I'll be recommending you to our BMW owners in our club (as I have already) and purchasing more parts from you in the future (l/w flywheel and clutch --- already talked to Drew about them). I'll give you a quick call when all is installed and I've driven it back to Alabama to let you know how I like it and I'm sure I will.
Our club looks forward to seeing you at Barber later this year.
BTW, know anyone who wants to buy a Dinan exhaust for an E46? ;)
Best regards,
Glenn P.
Sent: Monday, March 08, 2004 2:44 PM
Subject: A Quick Thank You
Last Thursday (03/04/04) I placed an order for a UUC EVO 3 short shift kit and requested overnight delivery since I was preparing to change the clutch in my '89 325i which recently failed. The gentleman who took my order was efficient and polite and got my requested items out the door as promised and found it had been delivered the next day at 1:52pm. Over the weekend I made all the needed repairs to my car and I'm enjoying the new UUC short shift kit a lot. You folks at Turner Motorsport are top notch and run a great business. Thanks again for your help and best of luck to you in the 2004 racing season!
Kind regards,
Jonathan J.
Sent: Monday, March 01, 2004 9:59 PM
Subject: Re: Chip
Thanks Doug! I'm recommending Turner Motorsport to all online at the forum I attend (50 M5 users) as I believe your chips and more importantly your service is far superior than Dinan & Superchips especially.
Thanks so much for the forwarding of the instruction manual, that's a really great help, will be taking the ECU out tomorrow.
Thanks again!
Kindest Regards,
Bradley S.
Sent: Wednesday, February 25, 2004 9:19 AM
Subject: Customer Service...
Drew,
I just wanted to thank you for doing the analysis on the
Shark Injector and for getting it back to us so quickly. The accompanying letter
explaining your analysis was also first rate.
So many times in this business, simple praise is left out due to busy work schedules
andgeneral complacency.
Anyway, I just wanted to let you know that we really appreciate the dealer service
we have received from you, Will, Doug and the rest of the
team at Turner Motorsport; it really is above and beyond
any of the other aftermarket companies we deal with.
Keep up the good work!
Sean C.
Sent: Friday, February 20, 2004 12:56 PM
Subject: Great Products and service
I own a 1997 328i and recently installed the Conforti Shark Injector and Intake Kit, as
well as a Borla exhaust and a B & M sport shift kit. I am very impressed with the
amount of performance I was able to gain for under $1500. The delivery was always
fast. I am planning on buying a suspension once I graduate college.
Thanks TMS,
Gary
Sent: Friday, February 13, 2004 4:39 PM
Subject: Letter of Thanks
I feel compelled to share my outstanding experience with all of you. I purchased via phone a Conforti intake kit for my 2003 325i last Friday. There are several different models on the market and many places I could buy it but I found your website to be very comprehensive, had the best price and the pre-sales phone support I received was exemplary. Your staff were very well versed on my needs and the installation for my car. My order was processed quickly and I received it on time. I proceeded with the installation and found what I believed to be a part missing. Yesterday I called you to report this and within an hour I received a call from the manufacturer to help me figure out the problem. I called you this morning and learned the part would be drop-shipped to me and I received it just now. I also had a nice discussion with one of your sales staff about my next purchase, an exhaust system.
Although my order experience didn't go perfectly, the assistance and attention I received leaves me with great satisfaction in dealing with your company, I shall be a loyal customer from now on and will tell all my friends about TMS as well. Thanks again and best of luck at the racetrack, I'll be rooting for you all.
Dean C.
San Francisco, CA
Sent: Wednesday, February 11, 2004 1:25 AM
Subject: Happy M3 man.
Just got done putting on my Supersprint exhaust, Shark injector and my intake, wow what
a difference. Thank you guys for the performance, I will be a lifetime
customer.
Josh A.
Sacramento, CA
Sent: Tuesday, January 20, 2004 6:26 PM
Subject: MULTIPLE ORDERS
Doug,
I have placed three separate orders with y'all. I have ordered the Conforti Cold Air Intake, the Shark Injector, and a Borla cat back system. On all orders I was very pleased with the help and knowledge. The delivery came exactly as promised. I recommend you to anyone looking for performance parts. I look forward to making many more purchases as my checkbook will allow.
P. Chappell
Sent: Monday, January 12, 2004
11:42 PM
Doug,
hi, thanks for the smooth transaction and quick shipping! I'm looking forward on buying another item sometime soon :) thanks a lot!
Ronnie
Sent: Tuesday, January 06, 2004 8:32 PM
Subject: Shark Purchased Today ...wow!!!
Thanks to your team in Amesbury today, I purchased my first Shark for my 1999 - 323is
(e36).
I installed it during work today and had a GREAT time driving home on I495. My wife actually had to call me to find out what was taking so long. She didn't know I was having the most fun I've had since I first purchased my BMW! I can't believe I didn't get a speeding ticket today!
I would definitely recommend this new product to all the 323is owners.
Sent: Monday, January 05, 2004 10:22 PM
Subject: Re: Planning to Buy H&R Springs
Doug,
Thanks for the advice...I'll order once I save my pennies in a few weeks and decide which spring.
You guys are the best.
Mike
Sent: Wednesday, December 31, 2003 7:00 PM
Subject: WOW!
Doug,
I want to thank you for the wonderful service that
I have received. I ordered a performance chip for my 1987 M6 BMW from your website. The
experience was really wonderful. You guys rate extremely high in customer satisfaction
in my eyes. The order shipped on time and I was able to track it with no problem. It
actually arrived a few hours earlier than noted on the Fed Ex tracking
page.
I installed the chip immediately and took the car for a drive. I was totally amazed!! I
am an old drag racer from the early 1960's (1962 Chevy 409). The difference in
performance was truly amazing. It is still hard for me to imagine that just replacing a
chip could result in such an increase in performance. Where were you guys back in the
60's?? Just kidding. I am now contemplating whether to install a chip in my wife's
M5.
Thank you for the wonderful experience.
Respectfully,
W. Fennell
Sent: Tuesday, December 23, 2003 7:16 PM
Just a short note to pass on my compliments for the work of your shop and the advice
and work of Kevin, who helped organize the best 'bang for the buck' performance package
for my 2001 M3. I spent just over $9,000 with Turner Motor Sport, and was reluctant to
spend so much, but I am thrilled with the car and the results.
Kevin was a great help in giving straight advice without a hard sell - based on your reputation and the resulting trust in Kevin's knowledge, I was comfortable splurging on the car and am thrilled with the results!
MH
2001 M3 Convertible, Leguna Seca Blue
Sent: Wednesday, December 10, 2003 7:49
PM
Subject: Borla Exhaust Order
Doug,
Thanks for getting the Borla down to me is such short order. I have been so busy lately
that I have not had a chance to install it. It is just
sitting here right in front of me in my rec
room.
Also, thanks for the card. This shows a
world class organization. It has been a pleasure
dealing with you and the rest of staff at Turner Motor
Sport.
Have a great holiday season.
pjo
Sent: Friday, December 12, 2003 4:04 PM
Thanks for the great product (Bilstein shocks), great price, and great service. I will recommend you.
Andrew
Sent: Tue 8/26/2003 2:55 PM
Thank you very much for the response. I can say with complete confidence that you guys, (Turner Motorsports) are the best online auto retailer out there. I have made purchases from many online auto retailers (specifically BMW aftermarket retailers). You guys @ Turner Motorpsorts are leaps and bounds above the rest. A class "a" business in an industry full of unprofessional retailers. Thank you for your timely and accurate communication and delivery.
Best Regards,
MC
Doug,
Today I returned from a trip and noted that my cold air intake had arrived. I installed it without problems and it is more than I expected. Since I have other modifications to the engine, this was really the last thing I needed. Now the engine "breathes" better, and I really like the roar during upper RPM wide open throttle. THAT I didn't expect or notice until I accelerated onto the highway.
Since I am familiar with the E36 engine, I was able to succeed with the project, however, some of the pictures in the directions are quite dark and delayed my progress. This may prove confusing for others who are not E36-educated, so you may wish to lighten the colour for those customers.
Lastly, I want to thank you for the shipping credit you issued. The credit was provided since the cold air intake did not arrive last Friday as originally scheduled. Although you really didn't need to go that extra mile, it is appreciated.
I had always planned on buying only THIS intake, and this excellent customer service just proves why I bought it from the right company. Count on my promotion of your products with my car club friends. Please forward this e-mail to your President, and please confirm that you received this e-mail.
Thank you,
Michael N.
Atlanta, GA
Sent: Monday, September 29, 2003 5:32 PM
Subject: YOU ARE THE MAN!!!
Drew,
That was awesome of you. I came home to a whole box full
of goodies.
Far beyond the call of duty and I greatly appreciate it. I can't
wait till the car is done to put the decals on it. Thank
you very very much for the decals, shirt, plate surrounds and
for the reimbursed shipping charge.
You rock!
-Daniel
Sent: Sunday, September 14, 2003 2:28 AM
Subject: Saying Thanks
Drew,
I just wanted to let you know that I received the Auberlen and Turner posters, along with the decals (which I wasn't expecting!) yesterday. Thanks alot for the help on installing the TMS chip, also. The car is a whole new animal! I'm loving it! Once I get further along in the modification process in turning the 325i into a track car, I will be looking to TMS for all of my needs. You have a life-long customer now. Once again, thank you.
Best Regards,
C. Russell
p.s. I watch all of the Speed TC races and faithfully cheer on TMS. GO BOYS!
Sent: Monday, July 28, 2003 3:32 PM
Subject: Fabulous
Will,
I ran the car at Nelson's Ledges all weekend. Cooked the other J-Stock E30 M3s!
Ran like a champ. Really a fabulous drive. Seat is tight but seems okay (I need a
reason to lower my personal contribution to bhp/lb anyway.) Rest is really terrific.
Good mix of balance, stick and tossability.
There was a TC Kline prepped E46 330 that was wicked fast (easily faster than us E30 M3s.) Any ideas on where the weaknesses in those cars are would be appreciated. In your opinion, was the wicked fast a function of driver, or was it something about the kinetics of that car? Seemed like he was running well ahead of the rest of us (I was turning 121s and he was 119s - everyone else was in the 124-125 range.)
Final question concerning tires. Given the car's setup, what would be good pressures to run (on average ... I realize brand, track, etc. all change the requirements, but a starting point would be helpful.)
Thanks again for pulling the car together. It was definitely worth the wait.
Rich
